Audit & Assurance Coordinator - Data Centre (Fixed-Term)

NEXTDC; Selangor; In loco; MYR 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

NEXTDC is expanding its presence to Malaysia and seeks an Audit and Assurance Coordinator to coordinate customer requests with Operational teams and subject matter experts. You will ensure clear communication, documentation, and timely responses throughout audits, while maintaining compliance with regulatory requirements and contractual obligations.

In this fixed-term role, you will engage with Risk & Compliance, Legal, Engineering and IT to deliver audit deliverables, manage records, and drive

Competenze

• Versatile analytical thinker with strong problem-solving abilities.
• Clear written and verbal communication with stakeholders at all levels.
• Excellent organisational and time management skills to manage multiple priorities.

Mansioni

• Develop and maintain streamlined processes with Operational teams for managing customer and partner audit and assurance requests.
• Act as the primary point of contact for customer audit requests, providing clear, timely communication and support throughout the audit process.
• Coordinate audit activities, including onsite visits, interviews, document reviews and access requests, in collaboration with relevant internal stakeholders.
• Gather and compile documentation, records and evidence requested for audits, ensuring accuracy, completeness and compliance.
• Engage with Risk and Compliance, Legal, Engineering and other relevant teams to ensure audit deliverables meet applicable industry standards, regulatory requirements and contractual obligations.
• Facilitate meetings, discussions and interviews between customers and internal subject matter experts, promoting transparency and effective information sharing.
• Maintain comprehensive records of customer communications, audit documentation, progress, findings and action items to support timely resolution.
• Provide regular progress updates and status reports to customers and internal stakeholders.
• Collaborate with cross-functional teams, including Security, Safety, Facility Operations, IT, Customer Success, Risk and Compliance, and Legal, to address audit findings, implement corrective actions and drive continuous improvement.
• Liaise between customers and internal teams to resolve audit‑related questions, concerns and disputes professionally and with a customer‑focused approach.
• Stay informed of industry standards, regulatory requirements and best practices relevant to data centre compliance and assurance.
• Contribute to strategic planning to align audit facilitation activities with organisational objectives and customer expectations.
• Promote a culture of compliance, collaboration and customer satisfaction across the organisation.
• Perform other duties as assigned.

Conoscenze

Analytical skills

Communication skills

Organisational skills

Time management

Independence & collaboration

Attention to detail

Customer service

Project coordination

SLAs

Stakeholder management

Strumenti

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Descrizione del lavoro

NEXTDC is expanding its presence to Malaysia and seeks an Audit and Assurance Coordinator to coordinate customer requests with Operational teams and subject matter experts. You will ensure clear communication, documentation, and timely responses throughout audits, while maintaining compliance with regulatory requirements and contractual obligations.

In this fixed-term role, you will engage with Risk & Compliance, Legal, Engineering and IT to deliver audit deliverables, manage records, and drive