Data Center Site Lead

Oracle; Kuala Lumpur; Presencial; MYR 150 000 - 230 000; Tempo integral

Resumo da oferta

Oracle is seeking a Site Lead to oversee Data Center operations in Kuala Lumpur. You will coordinate site management, oversee technical operations, and support the Data Center Manager during absences, ensuring operational excellence.

The role requires mentoring teams, prioritizing tasks, and acting as the main liaison between design, project teams, the colocation provider, and the data center environment. Strong communication, documentation, safety awareness, and a drive to improve processes are

Qualificações

• Bachelor of Engineering in Electrical/Mechanical or equivalent work experience.
• 6-10 years IT infrastructure support and server administration.
• Prior Data Center experience preferred.
• Ability to work in remote multi-functional teams, inventively and independently.
• Experience in mission critical operations environment.
• Able to lift up to 25Kg and work in cramped spaces.
• Confident communication in virtual environments.
• Process champion and capability to draft/ test new processes.
• Strong communication in diverse teams.

Responsabilidades

• Oversee and optimize Data Center operations to ensure service availability.
• Mentor and review task prioritization for technical teams.
• Act as main liaison between Design, Project, Colocation provider and Data Center environment.
• Build and maintain documentation on infrastructure you support.
• Uphold safety and security policies and SLA commitments.
• Execute small projects and assist Technical PM for larger local projects.
• Evaluate procedures and risk for relevant work/maintenance.

Conhecimentos

Communication skills

Team collaboration

Problem solving

Data center operations

Documentation

Formação académica

Bachelor of Engineering in Electrical/Mechanical

Ferramentas

Networking fundamentals

Hardware repair

Descrição da oferta de emprego

The Site Lead is a key role responsible for overseeing and optimizing Data Center operations within a specified region. This role involves managing various responsibilities related to site management, technical operations, team coordination, project management, and collaboration with various stakeholders. Site Lead supports the Data Center Manager, covering their activities during absence, and maintaining operational excellence in Data Center operations.

• An Oracle Data Centre Operations Lead will be the main contact between the Design, Project, Colocation service provider and the Data Centre Environment.
• They will provide mentorship and review the task prioritization to technical teams working in the Data Center.
• As a skilled trouble-shooter on a wide range of Data Centre environment and systems they understand which issues to advance to the appropriate resolver groups.
• They build and maintain documentation on infrastructure they support.
• They understand all aspects of the equipment they support.
• They can innovate and make decisions on their own, but also know how to take direction when it is given, paying attention to detail.
• Expected to improve current processes and introduce automation with aim towards simplification.
• They can execute small projects individually and work with Technical PM in planning and executing larger local projects.
• They evaluate the procedure & risk for any relevant work/maintenance
• They ensure day to day operations comply to safety & security policies
• They uphold the service availability & response time according to SLA

Responsibilities

What You’ll Bring

• Bachelor of Engineering degree in Electrical/Mechanical OR equivalent work experience
• 6-10 years proven track record in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems).
• Prior experience in Data Center environment preferred
• Ability to work efficiently in remote multi-functional teams as well as, inventively and independently as an individual
• Demonstrated examples of a drive to dig into the details of a system or process errors to tackle customer problems
• Experience working in mission critical operations environment
• This position has a physical component requiring the ability to lift up to 25Kg and may require working in cramped spaces or elevated locations
• Ability to speak confidently & communicate clearly in a virtual environment
• Strong Alignment to process and be a process champion (including drafting new processes or testing shortcomings in existing)
• Superb communication skills (oral & written) and ability to communicate effectively with a diverse group of customers and team environment
• Rack, stack equipment including commissioning of new racks
• Good understanding of data center design, including electrical and cooling plant & operation thereof
• Strict consistency to defined Health & Safety processes
• Working in a collaborative and multi-disciplinary team without friction

Required systems & hardware expertise

• Hardware repair, diagnosis & break/fix
• Networking fundamentals (DNS, TCP/IP, basic troubleshooting)