Data Center Operations Lead ( Kuala Lumpur/ Johor Bahru)

Oracle Corporation Malaysia Sdn. Bhd.; Malaysia; On-site; MYR 180,000 - 280,000; Full time

Job summary

Oracle Corporation Malaysia Sdn. Bhd.

in Kuala Lumpur/Johor Bahru seeks a Data Center Site Lead to own critical operations, coordinating with colocation partners, managing access control, and overseeing incident, change, and vendor activities. The role emphasizes operational discipline, risk mitigation, and readiness reviews for space, cooling, and power systems, with security alignment across stakeholders.

Qualifications

• Strong data center operation processes knowledge including SOP, MOP, EOP, SOO, change control, incident review, risk register management, corrective/preventive actions, audit readiness.
• Exposure to mechanical or electrical systems, TCS loop/liquid cooling, project management, server and network infrastructure, or commissioning.
• Good understanding of data center security standards and coordination with Access Management, Security Systems, Colo, and stakeholders.
• 24x7 data center operations understanding; ability to support shift coverage and escalation.
• Ability to collaborate with colocation providers and internal stakeholders; lead reviews and track actions.
• Experience in incident, change, problem, and risk management for data center space, cooling, power, security.
• Knowledge of build-to-operations handover; open defect closure and lessons learned.
• Team leadership and mentoring of data center technicians and engineers.
• Reporting, audit, and compliance experience.
• Exposure to liquid cooling / TCS loop and high-density deployments is a plus.

Responsibilities

• Process discipline — Must have Candidate should be strong in data center operational processes, including SOP, MOP, EOP, SOO, change control, incident review, problem management, risk register management, corrective/preventive actions, audit readiness, and compliance tracking.
• Technical expertise — Must have Candidate should have strong working knowledge in at least one of the following areas: Mechanical systems, Electrical systems, TCS loop/liquid cooling, Project Management, Server & Network infrastructure, or Commissioning.
• Data center security practices — Must have Candidate should understand data center security standards and be able to coordinate closely with Access Management, Security Systems, Colo, and internal stakeholders to ensure compliance with Oracle’s security policies, access control requirements, audit expectations, and site security procedures.
• Business continuity and shift coverage — Must have Candidate should understand 24x7 data center operational expectations, business continuity requirements, backup coverage, cross‑training, shift planning, weekend/public holiday support, and escalation management. The role may require support outside normal business hours based on business needs.
• Colo and stakeholder governance — Must have Candidate should be able to collaborate effectively with colocation providers and internal stakeholders to maintain 100% data center availability. This includes leading weekly, monthly, and quarterly operations reviews, tracking action items, reviewing performance, and ensuring site‑specific processes are established and followed.
• Incident, change, problem, and risk management — Must have Candidate should be able to lead and manage incidents, changes, and problems related to data center space, cooling, power, security, and operational readiness. The candidate should proactively identify risks, initiate corrective/preventive actions, and implement global or industry best practices where applicable.
• Build-to-operations handover — Should have Candidate should have knowledge of new data center build/deployment support, project-to-operations handover, operational readiness review, site acceptance, as-built documentation, open defect closure, handover checklist, and lessons learned from build-to-operations transition activities.
• Team leadership and mentoring — Should have Candidate should be able to oversee, guide, and mentor data center technicians and engineers while supporting team development, operational discipline, and ownership at site level.
• Reporting, audit, and compliance — Should have Candidate should be able to provide regular reports and audits on data center performance, security, risks, compliance status, open actions, and operational readiness.
• Liquid cooling / TCS loop exposure — Good to have Exposure to liquid cooling, TCS loop, GPU/high-density deployments, or related infrastructure will be an added advantage as Malaysia continues to scale with high-density workloads.

Job description

Data Center Operations Lead ( Kuala Lumpur/ Johor Bahru)

As the Data Center Site Lead, you will serve as the main accountable owner for all matters related to data center critical operations, working collaboratively with internal and external stakeholders (mainly colocation provider) to ensure operational excellence. You will work hand-in-hand with access management and security systems to adhere to Oracle's stringent data center security standards/policies. Additionally, you will actively involve in incident, change, and vendor management for data center space, cooling, and power systems. Your proactive approach to identifying and mitigating risks associated with data center operations will be vital to the success of this role.

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1. 1. Process discipline — Must have Candidate should be strong in data center operational processes, including SOP, MOP, EOP, SOO, change control, incident review, problem management, risk register management, corrective/preventive actions, audit readiness, and compliance tracking.
2. 2. Technical expertise — Must have Candidate should have strong working knowledge in at least one of the following areas: Mechanical systems, Electrical systems, TCS loop/liquid cooling, Project Management, Server & Network infrastructure, or Commissioning.
3. 3. Data center security practices — Must have Candidate should understand data center security standards and be able to coordinate closely with Access Management, Security Systems, Colo, and internal stakeholders to ensure compliance with Oracle’s security policies, access control requirements, audit expectations, and site security procedures.
4. 4. Business continuity and shift coverage — Must have Candidate should understand 24x7 data center operational expectations, business continuity requirements, backup coverage, cross‑training, shift planning, weekend/public holiday support, and escalation management. The role may require support outside normal business hours based on business needs.
5. 5. Colo and stakeholder governance — Must have Candidate should be able to collaborate effectively with colocation providers and internal stakeholders to maintain 100% data center availability. This includes leading weekly, monthly, and quarterly operations reviews, tracking action items, reviewing performance, and ensuring site‑specific processes are established and followed.
6. 6. Incident, change, problem, and risk management — Must have Candidate should be able to lead and manage incidents, changes, and problems related to data center space, cooling, power, security, and operational readiness. The candidate should proactively identify risks, initiate corrective/preventive actions, and implement global or industry best practices where applicable.
7. 7. Build-to-operations handover — Should have Candidate should have knowledge of new data center build/deployment support, project-to-operations handover, operational readiness review, site acceptance, as-built documentation, open defect closure, handover checklist, and lessons learned from build-to-operations transition activities.
8. 8. Team leadership and mentoring — Should have Candidate should be able to oversee, guide, and mentor data center technicians and engineers while supporting team development, operational discipline, and ownership at site level.
9. 9. Reporting, audit, and compliance — Should have Candidate should be able to provide regular reports and audits on data center performance, security, risks, compliance status, open actions, and operational readiness.
10. 10. Liquid cooling / TCS loop exposure — Good to have Exposure to liquid cooling, TCS loop, GPU/high-density deployments, or related infrastructure will be an added advantage as Malaysia continues to scale with high-density workloads.