Data Center Operations Engineer, Infrastructure (based in Kulai, Johor)

Shopee; Kuala Lumpur; On-site; MYR 45,000 - 100,000; Full time

Job summary

Shopee in Kuala Lumpur is seeking a Data Center Engineer to join our core Infrastructure team and help sustain our growing platform.

You will install, configure, and manage server hardware and network gear, troubleshoot issues, and maintain asset inventories while delivering detailed configuration documentation for auditing and compliance. Fresh graduates are welcome to apply.

Qualifications

• Diploma or higher in IT, telecom, or computer engineering.
• Hands-on experience in data center operations and facilities.
• Familiar with Linux, Windows servers, and VMware.
• Knowledge of routing, switching, SAN, and fiber/copper cabling.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Setup and install server & network hardware according to business requirements
• Maintain, diagnose and troubleshoot server & network system health and fix any issues
• Deploy and configure Linux & Windows server operating system
• Manage data center assets and inventories
• Maintaining detailed documentation of all server and storage configurations and changes made to them for auditing and tracking purposes
• Work with data center partners to understand and ensure facilities like cooling, fire suppression, UPS system, etc are working properly and in accordance with our requirements

Skills

Data Center operations

Facility management

Server hardware

Network equipment

Troubleshooting

Fast learning

Education

Diploma+ in IT/Telecom/Computer Engineering

Tools

VMware

Linux

Windows Server

SAN

Job description

The Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers do not merely solve problems at hand; We build foundations for a long-lasting future. We don't limit ourselves on what we can or can't do; we take matters into our own hands even if it means drilling down to the bottom layer of the computing platform. Shopee's hyper-growing business scale has transformed most "innocent" problems into huge technical challenges, and there is no better place to experience it first-hand if you love technologies as much as we do.

About the Team:

Data Center Engineers implement the entire backbone data center infrastructure that ensures all Sea products and services run without a hitch. As a Data Center Engineer, you will manage the IDC facilities, servers and network equipment that run over server applications across all regions for our massive user base.

Job Description:

• Setup and install server & network hardware according to business requirements
• Maintain, diagnose and troubleshoot server & network system health and fix any issues that arise
• Deploy and configure Linux & Windows server operating system
• Manage data center assets and inventories
• Maintaining detailed documentation of all server and storage configurations and changes made to them for auditing and tracking purposes
• Work with data center partners to understand and ensure facilities like cooling, fire suppression, UPS system, etc are working properly and in accordance with our requirements

Requirements:

• Diploma and above in Telecommunication, Information Technology, Computer Engineering or related fields
• Hands-on experience in Data Center operations, familiarity with facility management, server hardware and network equipment
• Familiar with Linux, Windows servers, or VMWare operating systems
• Familiar with setup and configuration of the server, enterprise network, or SAN equipment
• Possess knowledge in installing fiber and copper cross connects for routers, switches, network and SAN connections to servers and storage
• Familiar with upgrading & replacing internal system components, including CPUs, memory, hard drives, and network cables
• Have a good knowledge of basic networking concepts
• Set up DHCP scopes, TCP/IP (IP address reservations, etc.)
• Troubleshoot physical network systems to identify and fix performance issues (L1).
• Possess knowledge of HVAC/CRAC, UPS, Battery and Generator systems is a plus
• Work independently and have the ability to work under pressure with tight deadlines
• Fast-learning ability, willing to pick up new skills and technologies
• High-potential fresh graduates with no prior experience are welcome