Data Center Critical Facilities Lead – 24/7 Uptime

Cushman & Wakefield; Kulai; On-site; MYR 80,000 - 110,000; Full time

Job summary

Cushman & Wakefield is seeking an experienced Critical Facilities Supervisor to lead onsite plant operations and ensure safety, reliability, and compliant 24/7 maintenance at a mission-critical data center.

You will supervise the Plant Operations team, manage preventive and corrective maintenance, monitor performance against SLAs and KPIs, and drive continuous improvement in facility uptime and safety.

Qualifications

• 5+ years of relevant experience in critical facility operations or data centers.
• Supervisory experience overseeing maintenance teams in Tier III or equivalent facilities.
• Strong knowledge of mechanical and electrical infrastructure, safety regulations, and maintenance practices.
• Experience with maintenance program development and client relationship management.
• Proficiency in CMMS and operations management software; familiarity with BI/reporting dashboards.

Responsibilities

• Deliver maintenance services to meet SLA and KPI requirements while supporting 24/7 operation and uptime.
• Provide direction and leadership to the onsite Plant Operations team; ensure qualified personnel are available.
• Monitor workload and resources against KPI and budget constraints to maintain service continuity.
• Initiate and manage site reviews covering maintenance standards, equipment health, change control, risk, and single points of failure.
• Benchmark facility performance against commissioning documents and industry standards; drive improvements.
• Create and maintain preventive maintenance schedules; manage maintenance work orders and CMMS records.
• Monitor BMS and PMS and safety systems; notify client of deviations through work orders.
• Conduct periodic facility rounds and inspections; report findings within required timelines.
• Ensure compliance with client policies, safety requirements, and company safety programs.
• Verify personnel hold valid Certificates of Qualification and meet regulatory requirements.
• Supervise maintenance services to ensure proper asset management and data governance.
• Coordinate incident management and escalation per client and Cushman & Wakefield procedures.

Skills

CMMS

BMS/PMS

Data center operations

Leadership

Client relationship management

Operational reporting

Education

Bachelor’s degree in Mechanical or Electrical Engineering

Tools

CMMS

BI dashboards

Job description

Cushman & Wakefield is seeking an experienced Critical Facilities Supervisor to lead onsite plant operations and ensure safety, reliability, and compliant 24/7 maintenance at a mission-critical data center.

You will supervise the Plant Operations team, manage preventive and corrective maintenance, monitor performance against SLAs and KPIs, and drive continuous improvement in facility uptime and safety.