Customer Service Representative

Renesas Electronics Corp.; Subang Jaya; On-site; MYR 45,000 - 67,000; Full time

Job summary

Renesas Electronics Corp. in Malaysia invites a Customer Service Representative to be the frontline contact for order placement and fulfilment for direct and distribution customers. You will represent Renesas with customers, ensuring satisfaction and loyalty through clear communication and problem resolution.

Key responsibilities include standard order management, including expedites and cancellations, and RMAs with FA support, to drive timely delivery and strong customer relationships.

Responsibilities

• Standard order management including expedites/pull ins/cancellation/push outs.
• Support RMAs and other RMA related FA support.

Job description

Job Description

The Customer Service Representative role is the tactical first level support contact for order placement and fulfilment for both direct and distribution customers. You will represent Renesas with the customer ensuring satisfaction and loyalty through clear and accurate communication and problem resolution.

Key Responsibilities

• Standard order management including expedites/pull ins/cancellation/push outs.
• Support Customer's RMA and other RMA related FA support.
• Support re...