Customer Service Executive - German Speaker

Atain; Shah Alam; On-site; MYR 28,000 - 50,000; Full time

Job summary

Atain is seeking a customer service representative to manage inbound and outbound interactions across multiple channels, delivering courteous and accurate assistance.

You will build strong relationships with internal and external stakeholders, perform data entry with precision, and consistently meet individual and team targets while taking on additional responsibilities as needed to support leadership goals.

Qualifications

• Handle inbound and outbound customer interactions across channels.
• Provide professional, accurate, and high-quality service.
• Maintain strong relationships with internal and external stakeholders.

Responsibilities

• Manage inbound and outbound customer interactions across multiple channels.
• Deliver professional, accurate, high-quality service to ensure exceptional experience.
• Build and maintain relationships with internal and external stakeholders.
• Perform data entry with accuracy and efficiency.
• Meet individual and departmental performance targets.
• Undertake additional tasks as assigned by company leadership.

Skills

Customer service

Data entry

Multichannel support

Communication

Job description

• Manage inbound and outbound customer interactions across various communication channels.
• Deliver professional, accurate, and high-quality service while ensuring an exceptional customer experience.
• Build and maintain strong working relationships with internal and external stakeholders.
• Perform data entry tasks with a high degree of accuracy and efficiency.
• Consistently meet individual and departmental performance targets.
• Undertake any additional tasks or responsibilities as assigned by company leadership