Customer Service Associate

Askheadhunter; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Job summary

Jora Malaysia is seeking a proactive retail associate to deliver warm customer service, upsell effectively, and ensure a smooth shopping experience for every visitor.

You will operate POS systems, handle transactions, manage stock replenishment and merchandise transfers, and keep displays neat to uphold the store's image and visual standards.

Responsibilities

• Provide excellent customer service and drive sales through effective upselling.
• Understand and respond to customers’ needs while ensuring a positive shopping experience.
• Operate POS systems, handle credit transactions, and maintain accurate records.
• Manage stock replenishment, merchandise transfers, and inventory organization.
• Maintain product displays, shop floor arrangement, and interior presentation.
• Ensure proper housekeeping and maintain the overall shop image and visual standards.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Provide excellent customer service and drive sales through effective upselling.
• Understand and respond to customers’ needs while ensuring a positive shopping experience.
• Operate POS systems, handle credit transactions, and maintain accurate records.
• Manage stock replenishment, merchandise transfers, and inventory organization.
• Maintain product displays, shop floor arrangement, and interior presentation.
• Ensure proper housekeeping and maintain the overall shop image and visual standards.