Customer Process Engineer

TE Connectivity; Penang; Ibrido; MYR 60.000 - 100.000; Tempo pieno

Descrizione del lavoro

TE Connectivity in Penang is seeking a Customer Process Engineer to support customers in the data communication market. You will act as a technical liaison, bridging TE's product development with customer manufacturing environments, focusing on high-speed interconnects and solution integration.

The role requires strong communication, PPAP/Design reviews experience, and willingness to travel within Penang, Johor, and Southeast Asia.

Competenze

• Engineering degree or master preferred.
• Minimum of 5+ years of relevant experience.
• Fluent Mandarin; English proficiency is a plus.
• Experience in PPAP and production startup.
• Knowledge of regulatory standards for interconnect.

Mansioni

• Coordinate design reviews with TE and customers.
• Translate customer processes to TE product specs.
• Develop customer application notes and training materials.
• Provide onsite support during NPI stages.
• Collaborate with local FAE and product engineering teams.
• Troubleshoot technical issues in trials and production.

Conoscenze

Mandarin fluency

English proficiency

Design reviews

Root cause analysis

Cross-functional collaboration

Formazione

Engineering degree or Master's

Strumenti

Creo

Ansys

Test lab equipment

Descrizione del lavoro

Customer Process Engineer

Posting Start Date: 9/15/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Description:

Job Overview

TE Connectivity’s is looking for an experienced Customer Process Engineer (CPE) to support our customers in the Data Communication market.

A Customer Process (Mfg.) Engineer serves as a critical technical liaison between TE and its customers, ensuring that TE’s interconnected products are effectively integrated into our customer’s manufacturing environments. This role focuses on driving customer satisfaction and product performance by bridging TE’s product development efforts with real-world application needs in high-speed interconnects and connectivity solutions.

Job Requirements

• Good communicator, able to explain technical concepts to both technical and non-technical audiences and collaborate effectively with global internal teams and customers.
• Establish key customer care abouts and contributes & reviews the product requirements.
• Conducts joint design reviews between TE and customers during product development cycles to ensure product specifications are properly defined (Design Objectives).
• Ability to work with local FAE and product engineering teams on new concepts.
• Develop expertise in how TE products are applied based on Customer’s manufacturing processes. Translates customer’s assembly process to TE product design teams, assisting with crafting TE Application Spec documents. Collaborates early and aligns with customers on TE’s final Application Spec. Conducts signoff review between TE and Customer for NPI products.
• Works with TE engineering to integrate customer application parameters into TE product and application specifications.
• Creates application notes, training materials or documentation to help customers understand how to use TE products. Provides product application training.
• Provides internal training to TE product and FAE groups showing new process technologies that our customer base is utilizing or experimenting with for future development.
• Assists customers with Test methodologies to test TE products. Ensures TE test methodologies are consistent with Customer’s requirements.
• Provides onsite support during multiple NPI stages. Ensured feedback is provided to TE design engineers.
• Must understand the SMT processes, pick and place equipment, robotics, cable routing and general PCB processes and procedures.
• Assess/collaborate with customer manufacturing teams during product design phase.
• Troubleshoot technical issues that customers encounter with TE products during trials and production.

What your background should look like

• Engineering degree / master background preferred
• Minimum of 5 and above years of relevant working experience
• The candidate must be fluent in Mandarin to effectively communicate with customers from China. Proficiency in English is an added advantage.
• Experience with design reviews, tolerance analysis and root cause problem-solving.
• Experience in PPAP and production startup.
• Ability to assist the Quality group in understanding potential areas of concern and the ability to relay data back to the product design teams.
• Knowledge of regulatory and compliance standards is related to interconnect.
• Proficiency in Creo, Ansys, and test lab equipment.
• The position requires extensive travel within Penang customer sites, Johor, and Southeast Asia, particularly Thailand
• Candidates with experience in data communications, networking, server, storage, or related industries will have an added advantage.

Competencies

SET : Strategy, Execution, Talent (for managers)

Job Locations:

HOTEL EQUATORIAL PENANG

BAYAN LEPAS PENANG, Pulau Pinang 11900

Malaysia

Posting City: BAYAN LEPAS PENANG

Job Country: Malaysia

Travel Required: 10% to 25%

Requisition ID: 158731

Workplace Type: Hybrid

External Careers Page: Engineering & Technology

TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.