Customer-Focused Sales Assistant (Full-Time) — Training & Discounts

Aik Siang Hardware (M) Sdn Bhd; Batu Pahat; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Staff discounts

On-the-job training

Career development

Full-time position

Collaborative team environment

Job summary

Aik Siang Hardware (M) Sdn Bhd is seeking a motivated Sales Assistant to join our Batu Pahat team in Johor. This full-time role places you on the front line of customer service, helping shoppers identify needs and driving sales while supporting sales administration and stock management.

You will work in a collaborative environment with on-the-job training, staff discounts, and opportunities for growth as you build product knowledge and assist with promotions and merchandising.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational abilities and multitasking.
• Proficiency with computer systems and POS software.
• Accurate order processing and documentation.
• Friendly, reliable, and punctual with a team mindset.
• Basic numeracy and cash handling accuracy.

Responsibilities

• Greet customers and identify product needs with professional assistance.
• Process sales transactions accurately using POS systems.
• Maintain detailed records of customer interactions and sales data.
• Support sales admin tasks including orders and invoicing.
• Monitor stock levels and assist with product location inquiries.
• Handle customer enquiries via phone, email, and in person.
• Process payments securely and manage cash/card transactions.
• Contribute to promotions, merchandising, and teamwork.

Skills

Customer service

Communication

Organisation

Numeracy

Cash handling

Retail experience

Tools

POS system

Computer literacy

Job description

Aik Siang Hardware (M) Sdn Bhd is seeking a motivated Sales Assistant to join our Batu Pahat team in Johor. This full-time role places you on the front line of customer service, helping shoppers identify needs and driving sales while supporting sales administration and stock management.

You will work in a collaborative environment with on-the-job training, staff discounts, and opportunities for growth as you build product knowledge and assist with promotions and merchandising.