Customer-Focused Admin & Sales Specialist

Private Advertiser; Ipoh; On-site; MYR 20,000 - 33,000; Full time

Job summary

Private Advertiser in Ipoh is seeking a diligent administrator with strong customer service skills to support daily office tasks. You will communicate with customers, understand their requirements, and provide effective solutions while coordinating with internal teams to resolve issues.

The role requires independence, initiative, and good organisational abilities. Proficiency in English and Bahasa Malaysia is essential for daily interactions.

Qualifications

• Minimum 1–2 years of administrative or customer service experience.
• Good communication and interpersonal skills.
• Able to communicate well with customers.
• Able to think independently, make reasonable decisions and solve problems without constant supervision.
• Responsible, proactive and willing to take initiative.
• Good organisational and follow-up skills.
• Able to work independently as well as in a team.
• Basic computer skills, especially Microsoft Office.
• Good command of English and Bahasa Malaysia.

Responsibilities

• Handle daily administrative and office matters.
• Communicate and follow up with customers regarding enquiries, requests and issues.
• Understand customer requirements and provide appropriate solutions.
• Handle customer issues independently and take initiative to resolve problems.
• Coordinate with internal departments and relevant parties to ensure issues are resolved.
• Prepare quotations, documents, reports and other administrative paperwork.
• Follow up on pending matters and ensure tasks are completed on time.
• Maintain proper filing and records.
• Perform other administrative duties assigned by Management.

Skills

Communication skills

Interpersonal skills

Independent thinking

Problem solving

Microsoft Office

English language

Bahasa Malaysia

Teamwork

Tools

Microsoft Office

Job description

Private Advertiser in Ipoh is seeking a diligent administrator with strong customer service skills to support daily office tasks. You will communicate with customers, understand their requirements, and provide effective solutions while coordinating with internal teams to resolve issues.

The role requires independence, initiative, and good organisational abilities. Proficiency in English and Bahasa Malaysia is essential for daily interactions.