Customer Experience & Training Specialist - Tech & Accessories

Shopper360 Limited; Subang Jaya; On-site; MYR 28,000 - 50,000; Full time

Job summary

Shopper360 Limited is seeking a training-focused role based in Malaysia to train consumers before and after purchase, address shopper enquiries, and present benefits of complementary accessories. The role includes participating in store briefings to share product knowledge and delivering weekly training reports with activity metrics.

The candidate should maintain high energy and professional communication. Ideal candidates will promote a customer-centric approach and contribute to a positive

Responsibilities

• Provide / conduct training to consumers (pre/ post purchase)
• Attend to shopper enquiries and provide benefit sales presentation
• Actively promote accessories range of product to complement the primary product.
• Participate or initiative store briefing to provide product knowledge or sales talk recap
• Complete weekly consumer training report with key activities and training numbers
• Radiate positive energy and communicate professionally as well as maintaining...

Job description

Shopper360 Limited is seeking a training-focused role based in Malaysia to train consumers before and after purchase, address shopper enquiries, and present benefits of complementary accessories. The role includes participating in store briefings to share product knowledge and delivering weekly training reports with activity metrics.

The candidate should maintain high energy and professional communication. Ideal candidates will promote a customer-centric approach and contribute to a positive