Customer Engineer Trainee (CET) - Thermal

Vertiv; Johor; On-site; MYR 24,000 - 36,000; Full time

Job summary

Vertiv in Malaysia invites fresh graduates to join the Customer Engineering Training (CET), a 12-month program designed to build technical expertise through on-the-job training, product training, and project-based learning, within cross-functional teams.

Participants receive mentorship from experienced professionals and frequent feedback, with the goal of transitioning into a full-time Customer Engineer role, applying knowledge across electrical, mechanical, and monitoring systems.

Qualifications

• Recent graduate or entry-level candidate with at least tertiary education in Electrical, Mechanical, Industrial or Mechatronic Engineering.
• Interest in a technology career with basic hardware, software and networking understanding.
• Excellent written and verbal English communication skills.
• Willingness to learn and adapt in a dynamic environment.
• Maximum 1 year work experience; intended start November 2026.

Responsibilities

• Complete a 12-month Customer Engineering Training (CET) with on-the-job and product training.
• Mentorship from experienced professionals and project-based learning.
• Transition into a full-time Customer Engineer role on successful completion.

Skills

Electrical basics

Hardware basics

English communication

Education

Engineering degree (EE/ME/IE/Mechatronics)

Job description

JOB DESCRIPTION

Vertiv seeks to attract the brightest and most talented minds in Asia. The program seeks to enhance our early talents by allowing them to build professional and technical expertise through best-in-class training, challenging projects, and mentoring from Vertiv leaders.

Skills

The Customer Engineering Training (CET) is a 12-month journey for aspiring Customer Engineers designed to equip recent graduates with technical skills, hands-on experience, and professional development. The twelve months integrate:

• On-the-job training (OJT) within functional teams
• Technical and product training across Vertiv's portfolio
• Project-based learning aligned with real business needs
• Mentorship and coaching from experienced professionals
• Performance feedback to support growth and development

Upon successful completion, participants transition into a full-time Customer Engineer role, taking on responsibilities that reflect the skills and expertise gained during the training.

What To Expect

• Blended learning: Instructor-led sessions and self-paced modules
• Product and Service Training in Power, Thermal, and Monitoring systems
• Business-aligned project
• Regular progress check-ins and feedback

Qualifications

• Recent graduate or entry-level candidate with at least tertiary education in fields like Electrical Engineering, Mechanical Engineering, Industrial Engineering and/or Mechatronic Engineering
• Keen interest in a career in the technology domain with basic understanding of hardware, software and network systems
• Excellent written and verbal communication skills in English
• Willingness to learn and adapt to new challenges in a dynamic environment
• Maximum 1 year work experience and able to commence in November 2026