Customer-Driven Sales Associate

3E Worldwide; Johor Bahru; On-site; MYR 20,000 - 27,000; Full time

Job summary

Paradigm Mall Johor Bahru is seeking a Sales Assistant to warmly welcome customers, answer inquiries, and provide detailed information on products and promotions.

You will actively engage with customers to understand needs, recommend suitable products, process transactions, maintain displays, support inventory, and contribute to achieving store targets while ensuring security and a positive shopping experience.

Responsibilities

• Welcome customers warmly, respond to inquiries, and provide detailed information on products and promotions.
• Actively engage with customers to understand their needs, recommend suitable products, and drive sales to meet individual and team targets.
• Maintain clean, organized, and visually appealing product displays in accordance with store standards.
• Support inventory processes by receiving, organizing, and replenishing merchandise; promptly report any stock discrepancies.
• Process sales transactions, returns, and exchanges accurately, following all cash handling and store policy procedures.
• Collect and relay customer feedback and product insights to help enhance the customer experience and product offerings.
• Assist in minimizing loss and theft by adhering to security and loss prevention procedures.

Skills

Customer service

Cash handling

Merchandising

Job description

Paradigm Mall Johor Bahru is seeking a Sales Assistant to warmly welcome customers, answer inquiries, and provide detailed information on products and promotions.

You will actively engage with customers to understand needs, recommend suitable products, process transactions, maintain displays, support inventory, and contribute to achieving store targets while ensuring security and a positive shopping experience.