SENIOR CUSTOMER ASSISTANT - Paradigm Mall

Watsons Malaysia; Johor; On-site; MYR 16,740 - 27,900; Full time

Job summary

A well-known retail chain in Johor is seeking a Senior Customer Assistant to provide excellent service to customers and manage stock levels. The role involves cashier functions and promoting membership programs. Ideal candidates should possess good communication skills and at least a PMR/PT3/SPM/STPM/A Level qualification. The position offers a full-time permanent role with retail hours, including weekends and public holidays.

Qualifications

• Pleasant personality with good communication skills.
• Ability to work retail hours, including weekends and public holidays.
• Result-oriented and adept interpersonal skills.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Perform cashier functions and promote VIP Member Cards.

Skills

Good communication skills

Good interpersonal skills

Adaptable

Result-oriented

Follow-up skills

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate in any field

Job description

SENIOR CUSTOMER ASSISTANT - Paradigm Mall

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Responsibilities:

• To provide professional service to customers.
• To coordinates sufficient stock levels.
• To ensure of correct selling techniques to do sales and achieves target.
• To perform cashier functions & promote Watson’s VIP Member Cards.
• To maintains procedures and methods according to Operations Standards.
• To undertakes other tasks as required by superiors.

Education & Experience:

• Possess pleasant personality and good communication skills.
• Candidate must possess at least a PMR/PT3/SPM /STPM/"A" Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).

Job Info

• Job Identification 5878
• Job Category Sales Operations
• Posting Date 04/15/2026, 05:56 AM
• Locations LOT UG-16 & UG-17, UPPER GROUND FLOOR, Johor, 81200, MY
• Apply Before 12/31/2027, 05:56 AM
• Degree Level Diploma / Certificate / Secondary
• Job Schedule Full time
• Job Type Permanent

Disclaimer: We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/ similar posts within the AS Watson Group.