Customer-Driven Retail Associate — Monthly Incentives

ECO-SHOP Marketing Berhad (Retail); Malacca City; On-site; MYR 20,000 - 28,000; Full time

Benefits offered by this job

Monthly incentives

Job summary

ECO-SHOP Marketing Berhad (Retail) is seeking a friendly Sales Assistant to welcome customers, share product knowledge, and upsell to meet targets. You will keep shelves tidy, assist with promotions, and be ready to step in as cashier when needed.

The role emphasizes strong communication and a customer-centric mindset in a fast-paced retail setting, with opportunities for growth and a base in Kuala Sungai Baru, Melaka.

Qualifications

• Minimum SPM or equivalent; higher qualifications are a plus.
• Previous retail or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Positive attitude, with a customer-centric approach.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexibility to work retail hours, including weekends and holidays.
• Physically fit and able to stand for long periods and lift light to moderate weights.
• Willing to work at Kuala Sungai Baru, Melaka.

Responsibilities

• Greet and assist customers to ensure a positive shopping experience.
• Promote products, provide product knowledge, and upsell to meet sales targets.
• Assist in unloading, organizing, and handling goods efficiently during stock arrivals and placement.
• Maintain store cleanliness, organize shelves, and restock products as needed.
• Ensure products are correctly labeled and displayed at eye level.
• Manage inventory, monitor stock levels, and report discrepancies.
• Assist in the arrangement of product displays and store promotions.
• Act as a replacement cashier when needed.
• Ensure the store is clean, organized, and visually appealing, dispose of trash, and keep aisles and storerooms neatly arranged.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

SPM or equivalent

Job description

ECO-SHOP Marketing Berhad (Retail) is seeking a friendly Sales Assistant to welcome customers, share product knowledge, and upsell to meet targets. You will keep shelves tidy, assist with promotions, and be ready to step in as cashier when needed.

The role emphasizes strong communication and a customer-centric mindset in a fast-paced retail setting, with opportunities for growth and a base in Kuala Sungai Baru, Melaka.