Customer Development Manager (Key Accounts)

Lam Soon; Sepang; On-site; MYR 90,000 - 150,000; Full time

Job summary

Lam Soon Edible Oils is seeking a Customer Development Manager to spearhead Key Account strategies for Lam Soon or Agency brands. You will own critical partner relationships, drive profitability, and secure market share across our brands.

The role requires at least 5 years in Key Account Management, strong analytical and presentation skills, and the ability to work in Cyberjaya, Selangor. FMCG experience is a major plus, with close collaboration across Marketing, Finance and Supply Chain.

Qualifications

• 5+ years’ proven success in Key Account Management (FMCG experience is a massive plus).
• Analytical and meticulous with numbers; able to analyze trading terms and build winning proposals.
• Exceptional presentation and interpersonal skills to win stakeholders at all levels.
• Strategic planner comfortable with Excel and boardroom presentations.
• Diploma or Degree in Business, Marketing, Finance or related field.

Responsibilities

• Develop and execute annual customer plans that redefine targets.
• Build high-impact trading relationships and extract customer insights to stay ahead of market trends.
• Master trade fund management and optimize ROI for A&P spends.
• Conduct store visits to ensure flawless execution on the shelf.
• Collaborate with Marketing, Finance and Supply Chain to optimize inventory and payments.

Skills

Key Account Management

Analytical thinking

Communication

Agile

Excel

Education

Diploma or Degree in Business/Marketing/Finance

Tools

Excel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Lam Soon Edible Oils, the name behind some of Malaysia’s most loved household brands, is looking for a dynamic Customer Development Manager to spearhead our Key Account strategies for either our own Lam Soon brands or Agency brands.

Why This Role Matters

As a Customer Development Manager, you are the face of Lam Soon to our most critical partners. You will own the relationship, drive the profitability, and secure the market share that keeps our brands at the forefront of the industry.

What You Will Do:

• Strategic Growth: Develop and execute annual customer plans that don't just hit targets but redefine them.
• Relationship Excellence: Build high-impact trading relationships and deep-dive into customer intelligence to stay ahead of market trends.
• Fund Management: Master the art of trade fund management, ensuring every Ringgit of A&P is optimized for maximum ROI.
• On-the-Ground Insight: Bridge the gap between strategy and the shelf by conducting store visits to ensure flawless execution.
• Cross-Functional Collaboration: Partner with Marketing, Finance, and Supply Chain to ensure inventory optimization and seamless payment reconciliations.

The Ideal Candidate:

• Experienced: At least 5 years of proven success in Key Account Management (FMCG experience is a massive plus).
• Analytical & Meticulous: You are sensitive to numbers and have the "business grit" to analyze trading terms and provide winning proposals.
• Communication Pro: Exceptional presentation and interpersonal skills—you know how to win over stakeholders at all levels.
• Agile: A strategic planner who is equally comfortable deep-diving into Excel as they are presenting in a boardroom.
• Qualified: Holds a Diploma or Degree in Business, Marketing, Finance or any related field.
• Work Based : Must be willing to work in Cyberjaya, Selangor.

If you’re a meticulous professional with a hunger for growth and a knack for negotiation, we want to see your profile. and let’s grow the future of Lam Soon together!

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