Customer Development Manager

ITS Nutriscience; Shah Alam; Vor Ort; MYR 60.000 - 100.000; Vollzeit

Zusammenfassung

ITS Nutriscience Sdn Bhd is seeking a results-driven professional to develop and manage the Company’s product and commodity portfolio in line with business objectives. You will source products, negotiate pricing, monitor market trends, and ensure Sales has compelling solutions for customers.

The role involves evaluating new products based on market demand and business potential, conducting market research, and collaborating with Sales and other departments to meet customer needs and maintain

Qualifikationen

• Bachelor degree required in Business, Food Science or related field.
• 3-5 years in Sales, Business Development or related field.
• Experience with commodity products in food segment.
• Strong interpersonal, communication and negotiation skills.
• Strong data analysis skills and ability to adapt to market changes quickly.

Aufgaben

• Develop and manage the Company’s product and commodity portfolio by sourcing the right products, negotiating pricing, monitoring market trends, and ensuring Sales has competitive products and solutions to meet customer needs and business objectives.
• Evaluate new products based on market demand, customer requirements, sales opportunities and business potential.
• Conduct market research to identify new products, commodities, applications and opportunities for growth.
• Develop and maintain a competitive, commercially viable product portfolio aligned with the Company’s strategy.
• Assess product lifecycle, sales performance and market potential; recommend products to introduce, expand, maintain or phase out.
• Collaborate with Sales and other departments to identify customer needs and develop suitable product solutions.
• Establish and manage selling prices to ensure competitiveness and desired margins.
• Monitor market prices, supplier price movements, commodity trends and competitor pricing.
• Review pricing in response to commodity cost fluctuations and market conditions.
• Support Sales in understanding customer requirements, market trends and upcoming projects.
• Recommend suitable products and alternative sources to Sales based on customer requirements and commercial considerations.
• Provide product, pricing and market information to support Sales in acquiring new and existing accounts.
• Monitor potential supply disruptions and risks with mitigation measures.
• Track industry developments, market demand and competitor activities to inform decisions.
• Identify slow-moving or high-potential products and recommend actions.
• Prepare regular reports on product performance, pricing, margins and opportunities.
• Use market data to assist management decisions on products, pricing, sourcing and business development.
• Identify opportunities to introduce new products and expand categories with existing and prospective customers.
• Join customer meetings and discussions for technical, product, sourcing or pricing support.
• Assist Sales in developing commercially viable solutions and proposals aligned with customer needs.

Kenntnisse

Interpersonal skills

Communication skills

Negotiation skills

Data analysis

Market awareness

Ausbildung

Bachelor Degree in Business, Food Science or related field

Jobbeschreibung

• To develop and manage the Company’s product and commodity portfolio by sourcing the right products, negotiating competitive pricing, monitoring market trends, and ensuring Sales has competitive products and solutions to meet customer needs and achieve business objectives.
• To evaluate new products based on market demand, customer requirements, sales opportunities and business potential.

Job Responsibilities

• To conduct market research and identify new products, commodities, applications and market opportunities that can support business growth.
• To develop and maintain a competitive and commercially viable product portfolio in line with the Company’s business strategy.
• To assess product lifecycle, sales performance and market potential and recommend products to introduce, expand, maintain or phase out.
• To work closely with Sales and other relevant departments to identify customer needs and develop suitable product solutions.
• To establish, review and manage selling prices to ensure competitiveness and achieve the required margin.
• To monitor market prices, supplier price movements, commodity trends and competitor pricing.
• To review and adjust pricing in response to commodity cost fluctuations, market conditions, exchange rate movements and other relevant factors.
• To monitor pricing by Sales and ensure that products are sold within the approved pricing and margin guidelines.
• To work closely with Sales to understand customer requirements, market trends, upcoming projects and business opportunities.
• To recommend suitable products, alternative products and alternative sources to Sales based on customer requirements and commercial considerations.
• To provide product, pricing and market information to support Sales in developing new and existing customer accounts.
• To monitor potential supply disruptions, market shortages and other supply risks and recommend appropriate mitigation measures.
• To monitor industry developments, commodity trends, market demand, competitor activities and changes in customer requirements.
• To identify slow-moving, declining, high-potential and strategic products and recommend appropriate actions.
• To prepare and maintain regular reports on product performance, pricing, margins, market trends, supplier performance and business opportunities.
• To use relevant market and business data to support management in making informed decisions on products, pricing, sourcing and business development.
• To identify opportunities to introduce new products, expand existing product categories and develop new business opportunities with existing and prospective customers.
• To join customer meetings, presentations and discussions when technical, product, sourcing or pricing support is required.
• To support Sales in developing commercially viable solutions and proposals aligned with customer requirements and Company objectives.

Job Requirement

• Bachelor Degree in Business, Food Science or any other related field.
• 3-5 years of working experience in Sales, Business Development or any other related field.
• Experience in commodity products in food segment.
• Have a strong interpersonal, communication and negotiation skills.
• Strong in data analysis, and able to adapt to market changes quickly.