Customer Data Mastery Specialist

Infineon; George Town; On-site; MYR 60,000 - 100,000; Full time

Job summary

Infineon seeks a Specialist Customer Management to join the Customer Collaboration and Technical Marketing team in Malaysia. You will enable customers to transform products into cutting-edge designs and build lasting partnerships that thrive on success.

You will manage data creation, governance, and system support, ensuring accurate customer master data across SAP and CRM platforms. Collaboration with Sales Operations, Finance, and GSD teams is essential for aligning go-to-market strategies.

Qualifications

• Bachelor’s degree or equivalent practical experience in a relevant field.
• 2–4 years of direct experience in master data management, data governance, or business operations (Customer domain).
• Hands-on experience with major ERP/CRM systems (SAP MDG/ECC/S4HANA, Oracle, Microsoft Dynamics, Salesforce) preferred.

Responsibilities

• Review, validate, and process requests for new customer master data creation and modifications in SAP ERP, SAP MDG, SAP CRM, Salesforce.
• Ensure customer data attributes (legal entities, addresses, tax identifiers, payment terms, hierarchies) are accurate and properly formatted.
• Enforce data governance policies, SOPs, and data quality rules while complying with audit controls and privacy regulations (GDPR, CCPA).
• Create/maintain/update process documentation and work instructions regularly.
• Perform data profiling, cleansing, and mass-maintenance to improve data quality and reduce redundancy.

Education

Bachelor’s degree in Business Administration, Information Systems, Data Management, Finance, or a related field

Tools

SAP MDG/ECC/S4HANA

Oracle

Microsoft Dynamics

Salesforce

Job description

Infineon seeks a Specialist Customer Management to join the Customer Collaboration and Technical Marketing team in Malaysia. You will enable customers to transform products into cutting-edge designs and build lasting partnerships that thrive on success.

You will manage data creation, governance, and system support, ensuring accurate customer master data across SAP and CRM platforms. Collaboration with Sales Operations, Finance, and GSD teams is essential for aligning go-to-market strategies.