Senior Specialist Customer Master Data Management

Infineon Technologies; Seberang Perai; On-site; MYR 56,000 - 89,000; Full time

Job summary

Infineon Technologies Malaysia invites a Senior Specialist Customer Master Data Management to join the Customer Collaboration and Technical Marketing team. You will work hand-in-hand with customers to transform products into designs and manage master data across systems, ensuring accuracy and compliance.

You will create, maintain and govern customer data, review requests in SAP MDG/ECC/S4HANA and other ERPs, and support data quality initiatives, year-end changes, and portfolio realignments with

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Data Management, Finance, or related field.
• 2-4 years of direct experience in master data management, data governance, or business operations focusing on Customer domain.
• Hands-on experience with ERP/CRM systems (e.g., SAP MDG/ECC/S4HANA, Oracle, Salesforce) is highly preferred.

Responsibilities

• Create, maintain, and govern customer master data across enterprise systems.
• Review, validate, and process requests for new customer data in SAP MDG, ECC, S/4HANA, Salesforce, and other ERPs.
• Ensure accuracy and formatting of customer data attributes (entities, billing addresses, tax IDs, payment terms).
• Enforce data governance policies and SOPs with audit and privacy compliance.
• Perform data profiling, cleansing, and mass-maintenance to improve data quality.
• Act as MD data SME on projects, upgrades, migrations, and integrations.
• Support UAT, regression testing, and data validation for system enhancements.
• Coordinate legacy data mapping, transformation, and reconciliation during integrations.
• Manage year-end data maintenance, fiscal changes, and restructuring of hierarchies.
• Oversee portfolio transfers, complex hierarchies, and cross-functional data alignment.

Skills

Data governance

Data quality

Analytical ability

Communication

Attention to detail

Education

Bachelor's degree (related field)

2-4 years MDM experience

Tools

SAP MDG

SAP ECC/S4HANA

Salesforce

Oracle

Microsoft Dynamics

Job description

WeAreIn for jobs that impact everyone's life.

Turning customer whispers into industry-shaking solutions... ready to amplify the future?

As a Senior Specialist Customer Master Data Management in our Customer Collaboration and Technical Marketing team, you work hand-in-hand with our customers, enabling them to transform our products into cutting-edge designs, all while building long-lasting partnerships that thrive on success.

Your role

Key responsibilities

• Data Creation, Maintenance, and Governance
• Review, validate, and process incoming requests for new customer master data creation and modifications in enterprise systems (e.g., SAPERP, SAP MDG , SAP CRM, Salesforce).
• Ensure all customer data attributes (such as legal entities, billing addresses, tax identifiers, payment terms, and hierarchies) are accurate, complete, and properly formatted.
• Enforce and uphold enterprise data governance policies, standard operating procedures (SOPs), and data quality rules while ensuring compliance with audit controls and data privacy regulations (e.g., GDPR,CCPA).
• Perform routine data profiling, data cleansing, and mass-maintenance activities to improve data quality and eliminate redundancy.
• Project & System Support
• Serve as the master data subject matter expert (SME) on cross-functional business projects, system upgrades, migrations, and mergers/acquisitions.
• Participate in User Acceptance Testing (UAT), regression testing, and data validation activities for system enhancements and new data capabilities.
• Support the mapping, transformation, and reconciliation of legacy customer data during system integrations or implementations.
• Year-End Change & Operational Peak Activities
• Coordinate and execute critical year-end data maintenance activities, including calendar switches, pricing structural shifts, and credit limit profile adjustments.
• Manage bulk updates for year-end organizational changes, such as fiscal updates, legal entity restructuring, and reporting hierarchy resets.
• Ensure high data accuracy and rapid turn around times during seasonal peak business periods to prevent delays in customer billing, financial consolidation, and legal reporting.
• Customer Portfolio Support & Lifecycle Management
• Execute mass transfers and realignments of customer accounts across internal portfolios, sales territories, and account managers.
• Manage complex customer hierarchies and relationship structures (e.g., parent-child corporate relationships, ship-to vs. bill-to accounts) to ensure correct sales attribution and commercial routing.
• Collaborate with Sales Operations, Finance, and GSD teams to ensure portfolio definitions accurately reflect current go-to-market strategies.

Your profile

Qualifications And Skills To Help You Succeed

• Education: Bachelor's degree in Business Administration, Information Systems, Data Management, Finance, or a related field (or equivalent practical experience).
• Experience: 2-4 years of direct experience in master data management, data governance, or business operations, specifically focusing on the Customer domain.
• System Knowledge: Hands-on experience with major ERP or CRM systems (e.g., SAP MDG/ECC/S4HANA, Oracle, Microsoft Dynamics, or Salesforce) is highly preferred.
• Soft Skills:
• Exceptional attention to detail and a commitment to data accuracy under tight operational deadlines.
• Strong analytical and problem-solving skills to manage complex portfolio restructures and year-end dependencies.
• Excellent communication skills to partner effectively with global sales, project managers, and finance stakeholders.

WeAreIn for driving decarbonization and digitalization.

As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.

Are you in?

We are on a journey to create the best Infineon for everyone.

We strive to create the best Infineon for everyone by embracing diversity and inclusion. We welcome applicants for who they are and offer a workplace built on trust, openness, respect and equal opportunity.

Our hiring decisions are based on skills and experience. Even if you don't meet every requirement, we encourage you to apply.

Please let your recruiter know if you need any accommodations during the interview process.

Learn more about our various contact channels and about Diversity & Inclusion at Infineon.