Crew Member Outlet Operations

DKSH; Kuala Lumpur; On-site; MYR 30,000 - 38,000; Full time

Benefits offered by this job

Training provided

Job summary

DKSH Malaysia is hiring a Crew Member, Outlet Operations to deliver a warm, helpful customer experience and to uphold high standards of product quality, presentation and store cleanliness.

You will support daily outlet operations, prepare and bake products, maintain attractive displays, assist with gift wrapping and merchandising, and handle routine administrative tasks. Training is provided; fluent Bahasa Malaysia and English are expected; shifts, weekends and public holidays on a six-day week.

Qualifications

• School leavers are encouraged to apply as comprehensive training will be provided
• Good working attitude with a pleasant and professional disposition
• Ability to communicate effectively in Bahasa Malaysia and English
• Willingness to work shifts, weekends, and public holidays on a six-day working week schedule
• Willingness to be based and work at assigned outlet locations

Responsibilities

• Prepare and bake products to standard; ensure freshness and availability.
• Keep display stocked and clean to ensure excellent customer experience.
• Uphold housekeeping and hygiene for a tidy outlet.
• Assist with gift wrapping and visual merchandising.
• Support customer service to ensure positive interactions.
• Perform administrative tasks as needed.

Skills

Bahasa Malaysia

English

Communication

Job description

About The Role

The Crew Member, Outlet Operations is an essential part of DKSH's retail outlet team, delivering a welcoming customer experience and maintaining high standards of product quality, presentation, and store cleanliness. This role contributes directly to the Sales function by supporting daily outlet operations and creating a positive environment for both customers and colleagues.

What You Will Deliver

• Prepare and bake products to standard, ensuring product availability and freshness are maintained at all times


• Maintain a fully stocked and clean product display area to support a consistently excellent customer experience


• Uphold housekeeping and hygiene standards across the outlet to ensure a tidy, organized, and welcoming environment


• Assist in the wrapping of gift items and product display arrangements to enhance visual merchandising standards


• Support customer service activities to ensure every customer interaction is positive and service-oriented


• Administrative duties and coordination tasks as required

What You Bring

• School leavers are encouraged to apply as comprehensive training will be provided


• Good working attitude with a pleasant and professional disposition


• Ability to communicate effectively in Bahasa Malaysia and English


• Willingness to work shifts, weekends, and public holidays on a six-day working week schedule


• Willingness to be based and work at assigned outlet locations

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.