Crew Member Outlet Operations

DKSH; Johor Bahru; On-site; MYR 20,000 - 31,000; Full time

Job summary

DKSH Malaysia is hiring a Crew Member, Outlet Operations to deliver a welcoming customer experience and uphold high product and store standards. You will support daily outlet operations, ensuring freshness, clean displays, and organized presentation across shifts.

Training is provided for school leavers; strong Bahasa Malaysia and English communication is required, with willingness to work weekends and public holidays in a six-day rotation. Based at assigned outlets in Malaysia.

Qualifications

• School leaver welcome; comprehensive training provided.
• Polite, professional demeanor and strong work ethic.
• Clear communication in Bahasa Malaysia and English.
• Willing to work weekends and public holidays on a six-day cycle.

Responsibilities

• Prepare and present products to maintain freshness and availability.
• Keep display areas clean and well stocked for a premium customer experience.
• Uphold hygiene standards and tidy store appearance.
• Assist in gift wrapping and visual merchandising tasks.
• Support customer service to ensure positive interactions.
• Perform administrative and coordination tasks as needed.

Skills

Bahasa Malaysia

English

Education

School leaver

Job description

About The Role

The Crew Member, Outlet Operations is an essential part of DKSH's retail outlet team, delivering a welcoming customer experience and maintaining high standards of product quality, presentation, and store cleanliness. This role contributes directly to the Sales function by supporting daily outlet operations and creating a positive environment for both customers and colleagues.

What You Will Deliver

• Prepare and bake products to standard, ensuring product availability and freshness are maintained at all times
• Maintain a fully stocked and clean product display area to support a consistently excellent customer experience
• Uphold housekeeping and hygiene standards across the outlet to ensure a tidy, organized, and welcoming environment
• Assist in the wrapping of gift items and product display arrangements to enhance visual merchandising standards
• Support customer service activities to ensure every customer interaction is positive and service-oriented
• Administrative duties and coordination tasks as required

What You Bring

• School leavers are encouraged to apply as comprehensive training will be provided
• Good working attitude with a pleasant and professional disposition
• Ability to communicate effectively in Bahasa Malaysia and English
• Willingness to work shifts, weekends, and public holidays on a six-day working week schedule
• Willingness to be based and work at assigned outlet locations

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.