Credit Risk & Collections Analyst

HP Inc Poland; Kuala Lumpur; On-site; MYR 47,000 - 74,000; Full time

Job summary

HP, Inc. in Malaysia is seeking a Collection Analyst to evaluate customers' financial condition using credit scores, determine credit limits, and assess risk levels. The role also reviews fraud analysis outputs and supports chargeback management with credit card partners.

The ideal candidate has a degree in business/economics/finance and up to two years in collections or related fields, with strong data analysis and negotiation abilities.

Qualifications

• Degree in Business Administration, Economics, Finance, or related discipline or commensurate experience.
• 0–2 years of work experience, preferably in collection, credit, banking, or related field.

Responsibilities

• Analyses customers’ financial condition based on credit scores to determine credit limit and risk rating.
• Analyzes outputs from fraud detection systems and advises on potential investigations.
• Engages with credit card companies to manage credit chargebacks efficiently.
• Participates in negotiations on initial payments with customers and sales personnel to facilitate purchases beyond credit limits.
• Conducts analysis of delinquencies and determines appropriate communication methods for payment facilitation.
• Resolves disputes concerning overdue payments and negotiates to ensure timely payments.

Skills

Credit Analysis

SQL

Data Analysis

Risk Management

Education

Degree in Business Administration / Economics / Finance

Tools

SQL (Programming Language)

Job description

HP, Inc. in Malaysia is seeking a Collection Analyst to evaluate customers' financial condition using credit scores, determine credit limits, and assess risk levels. The role also reviews fraud analysis outputs and supports chargeback management with credit card partners.

The ideal candidate has a degree in business/economics/finance and up to two years in collections or related fields, with strong data analysis and negotiation abilities.