Credit Admin & Documentation Specialist (On-site)

Hap Seng Credit Sdn Bhd; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

Hap Seng Consolidated Berhad is seeking a Credit Administration & Documentation Support professional in Kuala Lumpur. The role focuses on maintaining customer details, preparing documents, and processing disbursements while ensuring accurate records and compliance.

Responsibilities include front desk duties, liaison with solicitors and branches, and supporting ad hoc duties as needed. The position is full-time and on-site at Menara Hap Seng, KL.

Qualifications

• Candidates must have minimum SPM or Diploma in Banking or its equivalent.
• Prior experience in credit administration or conveyancing documentation is an added advantage.
• Strong attention to detail, organization, and time management are required.

Responsibilities

• Create and maintain customer details, account records and account setup.
• Support preparation and issuance of letters and related documentation.
• Review documents and updating relevant system records where required.
• Process disbursement requests and ensure accuracy of supporting documents.
• Assist in the handling, sorting, and verification of loan and security documents.
• Assist in discharge of charge including preparation and coordination of required discharge documents.
• Follow up with solicitors, branches, and internal parties on any outstanding matters/status update.
• Process payments to relevant parties in accordance with established procedures.
• Maintain proper filing systems (physical and digital).
• Ensure proper documentation and safekeeping of records for operational and legal purposes.
• Record and track all incoming and outgoing mails/documents received.
• Ensure timely distribution of documents to the respective recipients.
• Prepare and verify documents for courier dispatch, ensuring accuracy of address and proper documentation.
• Maintain proper filing of incoming and outgoing mails/documents records.
• Handle incoming calls, address general inquiries, and direct calls to the appropriate personnel promptly.
• Attend to visitors, clients, and external parties professionally.
• Provide administrative and operational support as assigned by management.

Skills

Attention to Detail

Organization & Time Management

Technical Skills

Communication Skills

Adaptability

Education

SPM or Diploma in Banking or equivalent

Tools

Microsoft Office

Job description

Hap Seng Consolidated Berhad is seeking a Credit Administration & Documentation Support professional in Kuala Lumpur. The role focuses on maintaining customer details, preparing documents, and processing disbursements while ensuring accurate records and compliance.

Responsibilities include front desk duties, liaison with solicitors and branches, and supporting ad hoc duties as needed. The position is full-time and on-site at Menara Hap Seng, KL.