Creative Session Host & Tech Educator

Apple; Putrajaya; On-site; MYR 33,000 - 56,000; Full time

Job summary

Apple Retail is seeking a Creative to foster a learning environment for customers by helping them set up their products and connect with the Apple ecosystem. Through Apple-led sessions and events, you will inspire customers to discover, own, and love Apple products.

Deliver engaging Today at Apple programming, drive meaningful experiences, and support customers on setup while upholding Apple’s commitment to inclusion and diversity in daily work.

Qualifications

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store.
• Have experience in retail or sales, or related work experience.
• Be proficient in the local language, both written and spoken.

Responsibilities

• Deliver engaging Today at Apple sessions to encourage strong customer participation.
• Generate excitement, engagement, and enthusiasm among customers for Apple products and services through Today at Apple programming and events.
• Create interactive customer experiences that help others get the most from the Apple ecosystem.
• Drive ownership by recommending solutions that meet customer needs.
• Support customers in setting up their devices.
• Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Skills

Retail sales

Public speaking

Customer engagement

Team collaboration

Job description

Apple Retail is seeking a Creative to foster a learning environment for customers by helping them set up their products and connect with the Apple ecosystem. Through Apple-led sessions and events, you will inspire customers to discover, own, and love Apple products.

Deliver engaging Today at Apple programming, drive meaningful experiences, and support customers on setup while upholding Apple’s commitment to inclusion and diversity in daily work.