Creative QA Specialist

TransPerfect; Subang Jaya; On-site; MYR 33,480 - 55,800; Full time

Job summary

TransPerfect is seeking a Creative QA Specialist to join their ContentLabs team in Subang Jaya, Malaysia. The specialist will be responsible for ensuring quality across video and graphic assets, adhering to standards set by TransPerfect and clients.

The ideal candidate will have a Bachelor's degree, strong project coordination skills, and experience managing media assets. They will work closely with various teams to uphold quality expectations and improve processes while maintaining a keen eye for detail.

Qualifications

• Strong background in quality management or production workflows.
• Experience managing video and graphic design assets.
• Exceptional attention to detail under tight deadlines.

Responsibilities

• Serve as a liaison between creative, production, QA, and management teams.
• Review creative assets across production stages to ensure compliance.
• Perform final quality reviews on video and visual assets prior to delivery.

Skills

Detail-oriented

Quality management

Project coordination

Video review

Graphic design management

Communication skills

Education

Bachelor’s degree or equivalent experience

Tools

MS Office

Adobe Creative Suite

Creative review tools

Job description

We’re currently seeking a candidate with an eye for detail as a Creative QA Specialist to join TransPerfect ContentLabs in Malaysia.

Our team, ContentLabs, is a full-service creative agency within TransPerfect. From consultation to execution, we provide content strategy services to share our clients’ vision with the world. We boast a diverse team spanning the globe that takes global content to the next level.

As a Creative QA Specialist, you will act as the quality owner for creative projects, with a primary focus on video and graphic assets, ensuring all deliverables meet TransPerfect, client, and brand standards.

• Serve as a key liaison between creative, production, QA, and project management teams, ensuring quality expectations are clearly communicated and consistently upheld.
• Review creative assets across all production stages (scripts, graphic proposals, full sequences, and final outputs) to ensure:
  • Brand guideline compliance (logos, typography, color, layout)
  • Accuracy of on-screen text, subtitles, and graphics
  • Technical correctness across formats and platform
• Manage and track quality checkpoints and review cycles, balancing tight deadlines with attention to detail.
• Ensure client feedback and internal comments are accurately implemented before delivery.
• Perform final quality reviews (final-eye) on video and visual assets prior to client delivery, validating completeness, consistency, and technical specifications.
• Identify recurring quality issues and proactively recommend process improvements to enhance efficiency and reduce rework.
• Collaborate closely with Project Managers to optimize workflows, schedules, and delivery timelines.
• Maintain accurate documentation related to quality reviews, specs, and approvals.
• Bachelor’s degree or equivalent experience.
• Strong background in quality management, project coordination, or production workflows preferably within creative, media, or content environments.
• Experience reviewing or managing video, motion, or graphic design assets across multiple stages of production.
• Excellent written and verbal communication skills, with the ability to provide clear, actionable feedback.
• Exceptional attention to detail and ability to manage multiple projects simultaneously under tight deadlines.
• Comfort working with MS Office, PDFs, and creative review tools; familiarity with Adobe Creative Suite is a strong plus.
• Ability to work independently while collaborating effectively with cross‑functional teams.