Creative Design Expert

TDCX; Kuala Lumpur; On-site; MYR 36,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Learning & development

Flexible working

World-class workspace

Public transport access

Recognition programs

Job summary

TDCX is seeking a talented designer to craft visuals for social media, websites, apps, and campaigns. You will shape brand identity elements, guidelines, and UI layouts for digital platforms, translating briefs into compelling concepts.

You will also create short social videos and ensure consistent visual tone across all communications. Ideal candidates bring 2+ years in design, a degree in Design or related field, and a passion for leveraging AI to enhance creativity and productivity.

Qualifications

• Diploma or degree in Design or related field.
• 2+ years of design experience preferred in branding and digital platforms.
• Experience with AI-assisted design is a strong plus.

Responsibilities

• Develop visuals across social media, websites, apps, press releases and articles.
• Design brand identity elements, logos, guidelines, and UI layouts for digital platforms.
• Process briefs and translate concepts into visually compelling designs.
• Create mini social videos and adapt styles across formats.
• Maintain visual tone and personality across communications.

Skills

Creative thinking

Visual design

Brand identity

UI design

Team collaboration

English communication

AI in design

Education

Design degree

Job description

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Develop creative concepts and the accompanying visuals across multiple platforms, including social media, websites, apps, press releases and articles.
• Design and develop brand identity elements — including logos, brand guidelines, and visual identity systems — as well as website/UI layouts for digital platforms.
• Process and understand job briefs, ideate and determine how best to represent a concept visually in solving business and campaign objectives.
• Create relevant and engaging designs by staying ahead of evolving cultural, technological, and AI trends, while continuously refining your creative craft through experimentation and feedback.
• Create mini social videos and ensure versatility in creating different design styles.
• Ensure that all communications adhere to visual tone and personality.
• Develop and maintain a visual strategy in multiple platforms, including social marketing, digital advertising, and web content.
• Leverage AI to enhance design quality, generate stronger creative concepts, explore multiple design directions, and refine visual outputs, while improving workflow efficiency where appropriate.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Design, Graphic Arts, Advertising or similar fields.
• At least 2 years of relevant working experience is preferred for this position.
• Ability to think creatively, translating ideas and insights into visuals.
• Possesses strong knowledge in design and its best practices throughout different campaign collaterals.
• Demonstrates a passion for design and advertising, with an eye for detail.
• Ability to work efficiently in a team, willing to work collectively as a team with art partners, designers, and developers to ideate and create solutions.
• Good verbal and written communication skills in English and the language of the supporting market.
• Experience in brand identity design (logo design, brand guidelines) and website/UI design is an advantage.
• Experience using AI to enhance design quality, accelerate ideation, and improve productivity is a strong plus.

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.