Counter Services Administration

New Chen Motor Credit Sdn. Bhd.; Johor Bahru; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Annual leave

Medical benefits

EPF and SOCSO contributions

Annual salary increment and bonus

KPI-based incentives and commissions

Job summary

New Chen Motor Credit Sdn. Bhd. in Johor Bahru invites applications for a Counter/Administration role in the motorcycle finance sector.

You will manage daily counter operations, attend to customers, issue receipts and invoices, and support indoor sales and service activities. The position offers six-day weeks, rotational shifts, and opportunities for KPI-based incentives, annual salary increments, and career growth within a supportive team.

Qualifications

• Counter service and customer interaction experience.
• Ability to work in a fast-paced environment.
• Good communication and customer service skills.

Responsibilities

• Manage daily counter operations and attend to customers.
• Update customer information and follow up on payments.
• Issue receipts and invoices accurately.
• Handle incoming calls and customer feedback.
• Support indoor sales, product promotions and customer service.
• Prepare and maintain documents, records and filing systems.
• Update hire-purchase payment records and follow up on instalments.
• Compile and prepare documents for vehicle registration.
• Ensure all sales and customer records are complete and accurate.

Skills

Counter service

Invoicing

Administration

Customer service

Job description

This role involves managing daily counter operations, attending to customers, and supporting sales and customer service activities in the motorcycle industry.

Key responsibilities

• Manage daily counter operations and attend to customers
• Update customer information and follow up on payments
• Issue receipts and invoices accurately
• Handle incoming calls and customer feedback
• Support indoor sales, product promotions and customer service
• Prepare and maintain documents, records and filing systems
• Update hire-purchase payment records and follow up on instalments
• Compile and prepare documents for vehicle registration
• Ensure all sales and customer records are complete and accurate

About you

• Responsible, trustworthy and committed to work
• Able to perform effectively in a fast-paced environment
• Good communication and customer service skills
• Willing to work rotational shifts and six days per week
• Experience in counter service, invoicing or administration is an advantage
• Annual leave
• Medical benefits
• EPF and SOCSO contributions
• Annual salary increment and bonus
• KPI-based incentives and commissions
• Career development and internal promotion opportunities

About us

Established in 1983, New Chen Motor Credit has built a strong and successful presence in the motorcycle industry. We value teamwork, employee development and long-term career growth. Outstanding employees will be recognised and given opportunities for advancement.

The principal business activities are trading new & used CKD, CBU motorcycles, insurance, spare parts and accessories, servicing & repair, assisting JPJ Servicing, and providing hire purchase financing for both new & used motorcycles.

The principal business activities are trading new & used CKD, CBU motorcycles, insurance, spare parts and accessories, servicing & repair, assisting JPJ Servicing, and providing hire purchase financing for both new & used motorcycles.