Cost Control Admin & SAP Support

Genting Energy; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

Genting Energy in Kuala Lumpur is seeking an SAP support specialist to assist employees with navigation, queries, and basic system guidance.

You will help with budget control, WBS setup, project cost reporting, data integrity, and cooperate with IT and consultants on changes.

The role emphasizes training non-technical users, creating guides, and ensuring compliant, accurate SAP data while supporting ongoing SAP improvements.

Qualifications

• 2–3 years in SAP in a support or technical role.
• Diploma or degree in IT, CS, engineering, business, or related field.
• Intermediate SAP Basis or SAP HANA knowledge (PS, MM).
• Fluent in written and spoken English.
• Strong Excel skills and SAP reporting experience.
• Strong attention to detail and data accuracy.
• Good communication and problem-solving abilities.
• Ability to train non-technical users.
• Ability to coordinate with Cost Control, Finance, SCM, HR, and project teams.

Responsibilities

• Assist employees with SAP navigation, SAP-related queries, issue troubleshooting, basic system navigation guidance and functionality questions.
• Support budget control, cost allocation structures, WBS setup, and project cost reporting concepts within SAP.
• Support in maintaining master data integrity and compliance by advising users on correct SAP usage and identifying potential data or process issues (without performing transactional entries).
• Liaise with IT teams and SAP Technical / Functional Consultants for system issues, enhancements, and change requests.
• Resolve minor technical issues or elevate complex problems to IT teams and SAP Technical / Functional Consultants.
• Participate in testing, validation, and user support activities related to SAP changes or upgrades when required.
• Generate and extract SAP data for analysis and reporting as requested by departments.
• Ensure accuracy and compliance with company data standards.
• Conduct basic SAP user training and knowledge-sharing sessions, including guidance on SOPs and system best practices for new users and refresher sessions for existing users.
• Develop and maintain user guides and FAQs for common SAP tasks.
• Monitor user access and report anomalies to IT team.
• Track and document user issues for continuous improvements and upgrades.
• Assist on new implementation/improvement for SAP to enhance project reporting.
• Maintain the Cost Control WBS structure with Budget Allocations in SAP.
• Maintain the Approved Commitment records in SAP.
• Ensure optimal performance of cost report, dashboards and financial extracts.
• Guide and support employees in understanding and correctly performing key inventory and service transactions in SAP, without executing transactions on their behalf.
• Coordinate with users to monitor readiness and completeness of PO/WO/RO and Goods/Service Receipts in SAP, ensuring data accuracy and timely processing by responsible functions.

Skills

SAP navigation support

English proficiency

Communication skills

Problem-solving

Training non-technical users

Attention to detail

Time management

Stakeholder coordination

Education

Diploma/Degree in IT, Computer Science, Engineering, Business, or related field

Tools

SAP

Microsoft Excel

SAP Basis / HANA

SAP reporting tools

Job description

• Assist employees with SAP navigation, SAP-related queries, issue troubleshooting, basic system navigation guidance and functionality questions.
• Support business users in understanding budget control, cost allocation structures, WBS setup, and project cost reporting concepts within SAP.
• Support in maintaining master data integrity and compliance by advising users on correct SAP usage and identifying potential data or process issues (without performing transactional entries).
• Liaise closely with IT teams and SAP Technical / Functional Consultants for system issues, enhancements, and change requests.
• Able to resolve minor technical issues or elevate complex problems to IT teams and SAP Technical / Functional Consultants.
• Participate in testing, validation, and user support activities related to SAP changes or upgrades when required.
• Generate and extract SAP data for analysis and reporting as requested by departments.
• Ensure accuracy and compliance with company data standards.
• Conduct basic SAP user training and knowledge-sharing sessions, including guidance on standard operating procedures and system best practices for new users and refresher sessions for existing users.
• Develop and maintain user guides and FAQs for common SAP tasks.
• Monitor user access and report anomalies to IT team.
• Track and document user issues for continuous improvements and upgrades.
• Assist on new implementation/improvement for SAP to enhance project reporting.
• Maintain the Cost Control WBS structure with Budget Allocations in SAP.
• Maintain the Approved Commitment records in SAP.
• Ensure optimal performance of cost report, dashboards and financial extracts.
• Guide and support employees in understanding and correctly performing key inventory and service transactions (e.g. Goods Receipt, Goods Issue, Service Entry Sheet) in SAP, without executing transactions on their behalf.
• Coordinate with users to monitor readiness and completeness of PO/WO/RO and Goods/Service Receipts in SAP, ensuring data accuracy and timely processing by responsible functions.

Job Requirement:

• Minimum 2-3 years working with SAP systems in a support or technical role.
• Diploma/Degree in IT, Computer Science, Engineering, Business, or related field.
• Intermediate level of SAP Basis or HANA system (PS, MM, preferred).
• Fluent in written and spoken English language.
• High computer literacy, specifically Microsoft Excel and SAP reporting tools.
• Strong attention to detail and data accuracy.
• Strong communication and problem-solving skills.
• Ability to train and guide non-technical users.
• Demonstrated effectiveness in prioritizing multiple tasks and meeting deadlines.
• Strong coordination skills with Cost Control, Finance, SCM, HR, Project Management and other stakeholders.