Content Moderator

TECHTIERA SDN. BHD.; Kuala Lumpur; On-site; MYR 33,000 - 67,000; Full time

Job summary

TechTiera SDN. BHD. is seeking content moderation staff to review user-generated content across text, images, videos, and audio, ensuring alignment with platform policies. The role requires strong attention to detail and the ability to work in a busy environment.

You will meet daily targets for productivity and quality, while safeguarding confidentiality and handling sensitive material. Office-based role with a 24/7 rotational shift in a dynamic IT services company with global presence.

Qualifications

• Experience in reviewing user-generated content or similar workflow.
• Strong analytical mindset and ability to identify trends.
• High level of accuracy and meticulous attention to detail.
• Comfortable handling sensitive or graphic content.

Responsibilities

• Review and moderate user-generated content, including text, images, videos, and audio, to ensure policy compliance.
• Meet daily productivity, quality, and turnaround time targets.
• Analyze content trends and elevate policy-related issues when necessary.
• Maintain confidentiality while handling sensitive information.

Skills

Content moderation

Analytical thinking

Attention to detail

Social media literacy

Job description

Work Mode: Work from Office

Job Responsibilities

Review and moderate user-generated content, including text, images, videos, and audio, to ensure compliance with platform policies.

Meet daily productivity, quality, and turnaround time (TAT) targets.

Analyze content trends and elevate policy-related issues when necessary.

Maintain confidentiality while handling sensitive information.

Requirements

Internet savvy with an interest in social media and online content.

Strong analytical skills and attention to detail.

Comfortable reviewing sensitive or graphic content.

Willing to work in a 24/7 rotational shift environment.

TechTiera is a young and innovative information technology services company, with global presence. TechTiera is rightsized for providing maximum value to its customers for information technology services.

TechTiera works with an attitude of providing service with excellence. We are experts in providing IT solutions & professional staffing services. We work with an agile and innovative offshore development approach. Our far reaching contributions has helped us to establish ourselves as an ISO 9001:2015, ISO/IEC 27001:2013 certified company and SEI CMMI Level-3(V1.3-2015) company. Our vision is to excel and serve our clients with exceptional services and quality standards. The blend of industry-leading products, domain knowledge, project management skills and extensive experience has helped TechTiera deliver complete solutions that can help organizations improve quality of service while building customer loyalty and to keep them ahead of their competition.

TechTiera is currently calling the best brains in Content Management, OCR, NLP, Text Mining, Text Analytics, AI, ML, BigData, IoT and digital technologies at all levels. TechTiera provides the best environment for career growth.

TechTiera is a young and innovative information technology services company, with global presence. TechTiera is rightsized for providing maximum value to its customers for information technology services.

TechTiera works with an attitude of providing service with excellence. We are experts in providing IT solutions & professional staffing services. We work with an agile and innovative offshore development approach. Our far reaching contributions has helped us to establish ourselves as an ISO 9001:2015, ISO/IEC 27001:2013 certified company and SEI CMMI Level-3(V1.3-2015) company. Our vision is to excel and serve our clients with exceptional services and quality standards. The blend of industry-leading products, domain knowledge, project management skills and extensive experience has helped TechTiera deliver complete solutions that can help organizations improve quality of service while building customer loyalty and to keep them ahead of their competition.

TechTiera is currently calling the best brains in Content Management, OCR, NLP, Text Mining, Text Analytics, AI, ML, BigData, IoT and digital technologies at all levels. TechTiera provides the best environment for career growth.