Content Moderator

Asia Recruit (Permanent, Contract, & Executive Recruitment); Bayan Lepas; On-site; MYR 134,000 - 201,000; Full time

Job summary

A recruitment agency is seeking an individual to assist the community by providing accurate, empathetic support regarding social media inquiries. The ideal candidate must possess strong communication skills and be proficient in both English and Korean. Responsibilities include addressing reported issues on social media and staying updated on community guidelines. Interested applicants should submit their resumes via the provided contact email.

Qualifications

• Business-level English proficiency required.
• Native or non-native Korean speakers welcome.

Responsibilities

• Provide empathetic and accurate community assistance.
• Stay updated on social media products and guidelines.
• Address issues reported on social media platforms.
• Have good people skills and communicate well, with a focus on empathy.
• Prioritize what’s best for the community while supporting social media's goals.
• Address issues reported on social media, such as account support requests and potentially abusive content.

Skills

Proficiency in English

Proficiency in Korean

Job description

Responsibilities

• Provide empathetic, accurate, and timely assistance to our community while resolving inquiries.
• Stay updated on social media products and community guidelines across various platforms.
• Make fair decisions and be motivated to support our community.
• Have good people skills and communicate well, with a focus on empathy.
• Prioritize what’s best for our community while supporting social media's goals.
• Look into and address issues reported on social media, like account support requests and potential abusive content.

Job Requirements

• Proficiency in English (business level)
• Proficiency in Korean (native or non-native speaker)

Qualified and interested candidates can apply by clicking the button below or sending your updated resume to [e-mail].

Consultant in charge of the role: