Consulting Executive (Client Delivery)

Zohorecruit; Kuala Lumpur; Hybrid; MYR 50,000 - 80,000; Full time

Benefits offered by this job

Remote working flexibility

Sponsored trips to events

Personal development allowance

Job summary

Zohorecruit is seeking a Consulting Executive (Client Delivery) to transform business strategy into practical outputs such as sales scripts, training frameworks, and branded playbooks. You will collaborate with internal leaders to ensure deliverables are organized, commercially sound, and ready for real-world execution.

This role is primarily work-from-home with occasional in-person monthly meetings, office gatherings, and events as required.

Qualifications

• 1–3 years in client delivery, consulting, operations, or related roles.
• Strong ability to communicate clearly, professionally, and thoughtfully.
• High attention to detail and comfort working with checklists and deadlines.
• Ability to organise complex ideas into clear deliverables.
• Demonstrated interest in delivering value to clients.
• Proactive client engagement with regular check-ins and follow-ups.
• Balance warmth and professionalism with client relationships.

Responsibilities

• Own Client Delivery: translate audit insights into structured outputs like sales scripts and playbooks.
• Build Strong Client Relationships: act as the primary client contact with proactive communication.
• Apply Business & Sales Thinking: identify gaps in scripts and training materials; ensure practicality.
• Manage Documentation & Systems: maintain SOPs and monthly drive audits; ensure file accuracy.
• Spot Issues & Fix Problems: address delivery issues early and propose workflow improvements.

Skills

Client delivery

Consulting

Communication

Detail oriented

Independent

Client engagement

Written comms

Verbal comms

Sales thinking

Tools

Google Drive

Figma

SOP systems

Job description

Kuala Lumpur, Malaysia

• Country Malaysia

Job Description

About Us

We work closely with founders and leadership teams across high-value industries to build the systems, structures, and sales frameworks that help their businesses scale. Our clients range from luxury aesthetic clinics, high-end property developers to metaphysics, elite fitness brands, other emerging fast-growing portfolio of ambitious companies.

Our work focuses on bringing clarity and structure to how businesses sell, train teams, and operate. We partner directly with decision-makers to translate strategy into practical tools such as sales playbooks, training frameworks, and operational systems that teams can actually use.

Role Overview

As a Consulting Executive (Client Delivery), you will play a key role in turning business strategy into structured, practical deliverables for clients.

Working closely with the internal team (managers to CEO) to transform insights from strategy and audit sessions into clear outputs such as sales scripts, training frameworks, and branded playbooks. Your focus will be ensuring every deliverable is organised, commercially sound, and ready for real-world execution.

This role is ideal for someone who enjoys structuring ideas, improving clarity, and ensuring that client deliverables are complete, practical, and delivered to a high standard.

This is primarily a work-from-home role with occasional in-person expectations, including monthly office meetings, company gatherings, and events when required.

Key Responsibilities

Own Client Delivery

Translate business strategies discussed during audit sessions into structured outputs such as sales scripts, training frameworks, business playbooks, and internal documentation

Ensure deliverables are clear, complete, commercially sound, and aligned with the client’s business objectives

Review all work with a critical eye before it is shared with clients, maintaining quality standards

Manage timelines and ensure deliverables are delivered on schedule

Build Strong Client Relationships

Act as the dedicated point of contact for assigned clients

Maintain warm, proactive, and professional communication with clients

Address feedback or concerns promptly, ensuring a smooth and confident client experience

Strengthen client relationships through consistent follow-ups and thoughtful engagement

Apply Business & Sales Thinking

Apply business logic and sales literacy to identify gaps, inconsistencies, or missing elements in scripts, training materials, and playbooks

Sense-check deliverables from the perspective of a founder, sales leader, or end user

Ensure outputs are practical, usable, and designed to drive real behaviour change

Manage Documentation & Systems

Maintain and improve consulting SOPs and workflows

Conduct monthly drive audits and ensure file accuracy

Follow and improve consulting SOPs to ensure consistency, clarity, and scalability

Spot Issues & Fix Problems

Identify delivery issues early and address them before they escalated

Propose workflow improvements and fix inefficiencies where necessary

Ensure client folders and deliverables remain organised, clear, and audit-ready

Requirements

1-3 years of experience in client delivery, consulting, operations, project coordination, account management, or a similar role

Strong ability to communicate clearly, professionally, and thoughtfully

Strong written and verbal communication skills

High attention to detail and comfort working with systems, checklists, and deadlines

Ability to organise complex or unstructured ideas into clear deliverables

Demonstrated interest in working directly with clients and delivering work that creates meaningful value

Proactive approach to client engagement, including regular check-ins, recognising client progress, and addressing challenges thoughtfully

Ability to balance warmth and professionalism while building trusted relationships with clients as an extended partner to their team

Familiarity with organising documentation, folders, and workflows using tools such as Google Drive, Figma, and SOP systems

Business acumen with the ability to understand revenue models, sales processes, and team training structures (guidance provided)

Ability to balance precision with practicality, recognising when work is sufficiently complete versus when further refinement is required

Comfort working with sales-related materials such as scripts, objection handling frameworks, and training materials

Ability to work independently while maintaining accountability to timelines and quality standards

Good-to-Have Skills

Background in consulting, coaching, agency work, or B2B services

Exposure to sales roles, sales training, or sales enablement materials

Experience supporting founders, leaders, or senior stakeholders

Interest in business growth, systems, and organisational development

• Remote Working Flexibility
• Vast opportunities to work with global clients and international events with fully sponsored trips
• Self-care or Personal Development Allowance