Consultative Furniture Sales Specialist

Minarch Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 50,000; Full time

Benefits offered by this job

EPF

Socso

Medical

Job summary

Minarch Sdn Bhd in Malaysia is seeking a customer-focused Sales Associate to guide customers from initial enquiry through product selection, quotation and order confirmation.

You will welcome customers in the showroom and via WhatsApp, phone and other channels, understand space and budget, recommend furniture and configurations, explain options and delivery steps, prepare precise quotations, and follow up to hit individual and team sales targets while delivering a professional experience.

Qualifications

• Experience in retail sales or consultative sales preferred.
• Experience with furniture or interior design preferred.
• Experience preparing quotations or handling customer enquiries through WhatsApp or an ERP system preferred.

Responsibilities

• Welcome and assist customers through showroom and sales channels.
• Understand space, use, style, budget and timeline for each customer.
• Recommend suitable furniture, configurations, materials and colours.
• Explain product features, customization options, pricing and delivery steps.
• Prepare accurate quotations and order details using Minarch's sales system.
• Follow up on new enquiries, showroom visits and quotations.
• Maintain accurate customer, quotation and follow-up records.
• Coordinate with Sales Lead and operations for a clean handover after sale.
• Aim to meet individual and team sales targets while delivering a professional customer experience.

Skills

Customer service

Active listening

Communication

Follow-up

Tools

WhatsApp

ERP systems

Job description

Minarch Sdn Bhd in Malaysia is seeking a customer-focused Sales Associate to guide customers from initial enquiry through product selection, quotation and order confirmation.

You will welcome customers in the showroom and via WhatsApp, phone and other channels, understand space and budget, recommend furniture and configurations, explain options and delivery steps, prepare precise quotations, and follow up to hit individual and team sales targets while delivering a professional experience.