Commercial Operations Manager (Industrial Materials)

MVC Resources; Kapar; On-site; MYR 60,000 - 90,000; Full time

Job summary

Zohorecruit is seeking a Commercial Operations Manager to drive regional initiatives in industrial materials. You will coordinate cross‑functional projects, monitor milestones, and deliver data‑driven insights to leadership.

You will collaborate with Sales, Marketing, Technical Service, Supply Chain, and Finance, manage multi‑country programs, and contribute to dashboards and reporting to improve performance.

Qualifications

• Bachelor's degree in Business, Engineering, Marketing, or related field.
• 3–6 years of experience in project coordination, commercial operations, strategy, or business analysis.
• Strong analytical and presentation skills.
• Advanced Excel and PowerPoint skills.

Responsibilities

• Manage commercial projects from initiation through completion, including timelines, tracking tools, and status updates.
• Monitor progress against key milestones and proactively follow up with relevant stakeholders.
• Identify potential risks to project delivery and propose corrective actions to keep initiatives on track.
• Evaluate sales trends, pipeline strength, and market movements to support commercial decision-making.
• Contribute to pricing strategy, business case preparation, and proposal development.
• Coordinate initiatives related to customer engagement and market growth.
• Monitor key commercial metrics and produce dashboards for leadership review.
• Serve as a connector between Sales, Marketing, Technical Service, Supply Chain, Operations, Customer Service, and Finance teams.

Skills

Analytical skills

Presentation skills

Advanced Excel

PowerPoint

ERP experience

BI/dashboard tools

Education

Bachelor's degree in Business, Engineering, Marketing, or related field

Tools

ERP system

BI dashboard tools

Excel

PowerPoint

Job description

Commercial Operations Manager (Industrial Materials)

Supports execution of strategic commercial initiatives across the region. Coordinates cross-functional projects, tracks execution progress, prepares business analysis, and ensures timely follow-through on key actions. Drives alignment across Sales, Marketing, Technical Service, Supply Chain, Customer Service, and Finance to deliver on business priorities.

Key Responsibilities:

• Manage commercial projects from initiation through completion, including timelines, tracking tools, and status updates.
  
• Monitor progress against key milestones and proactively follow up with relevant stakeholders.
  
• Identify potential risks to project delivery and propose corrective actions to keep initiatives on track.
  
• Evaluate sales trends, pipeline strength, and market movements to support commercial decision-making.
  
• Contribute to pricing strategy, business case preparation, and proposal development.
  
• Coordinate initiatives related to customer engagement and market growth.
  
• Monitor key commercial metrics and produce dashboards for leadership review.
  
• Serve as a connector between Sales, Marketing, Technical Service, Supply Chain, Operations, Customer Service, and Finance teams.
  
• Coordinate multi-country initiatives across the region.
  
• Follow through to ensure agreed action items are closed out on time.
  
• Enhance commercial processes and improve reporting accuracy and efficiency.
  
• Establish consistent standards for tracking and overseeing projects.
  
• Contribute to digital transformation and automation efforts.
  
• Champion ongoing improvement initiatives across commercial operations.
  
• Compile monthly reports on business performance.
  
• Assess emerging risks and opportunities within the business.
  
• Assist with budget preparation and long-term planning cycles.
  
• Deliver ad hoc analysis to support leadership in decision-making.
  

Requirements

• Bachelor's degree in Business, Engineering, Marketing, or related field
  
• 3–6 years of experience in project coordination, commercial operations, strategy, or business analysis
  
• Strong analytical and presentation skills
  
• Advanced Excel and PowerPoint skills
  
• Experience with a major ERP system and/or BI/dashboard tools is an advantage