Commercial & Credit Control Manager

TAIKO CLAY MARKETING SDN. BHD.; Petaling Jaya; On-site; MYR 67,000 - 100,000; Full time

Job summary

TAIKO CLAY MARKETING SDN. BHD. in Malaysia is seeking a competent Credit & Commercial Compliance Officer to oversee credit control, collections and contract compliance.

You will work with Sales and Accounts & Finance to ensure timely receivables and accurate invoicing, while mitigating commercial and regulatory risks. Based in Petaling Jaya, you will review contracts, monitor SST and tax implications, and support international sales with proper documentation.

Qualifications

• Candidate must possess at least a Diploma/Degree in Finance, Accounting, Business, Commercial Management, or related fields.
• Relevant experience in credit control, sales administration, accounts receivable or commercial management, preferably in manufacturing.
• Strong ability to read and understand commercial/legal contracts.
• Good working knowledge of SST, taxation and sales-related regulations.
• Understanding of international sales and cross-border transactions is an advantage.
• Position is to be based in Petaling Jaya, Selangor.
• Good command of English and strong attention to detail.
• Able to work independently and collaborate effectively with Sales, Finance and senior management.

Responsibilities

• Credit control, receivables, ageing and collection activities.
• Read, review and understand commercial and legal contracts relating to customer sales and identify key clauses.
• Maintain understanding of sales regulations, SST and tax implications; ensure proper invoicing documentation.
• Support international sales with knowledge of customs, duties, taxes and export documentation.
• Oversee sales administration from order to invoicing and collection; minimize invoicing delays.
• Act as liaison between Sales and Finance on credit, collections, invoicing and commercial matters.
• Perform any other duties as assigned by Management.

Skills

Analytical skills

Communication

Negotiation

Problem solving

Attention to detail

English proficiency

Education

Diploma or Degree in Finance/Accounting/Business

Job description

This position oversees sales administration, credit control, collections and commercial compliance for our manufacturing & trading business. The role works closely with the Sales Team and Accounts & Finance Team to ensure effective order-to-cash management, timely collection of receivables, proper understanding and compliance with contractual, tax and regulatory requirements, and effective customer credit control, while supporting the Sales Team in growing the business responsibly.

Key Responsibilities:

1. Credit Control & Collections

Manage customer credit control, receivables, ageing and collection activities.

Monitor credit limits, payment terms and customer payment performance.

Follow up on overdue accounts and establish collection plans.

Work closely with Sales and Finance to resolve payment issues and disputes.

Escalate high-risk accounts and potential bad debts to management.

2. Contract & Commercial Management

Read, review and understand commercial and legal contracts relating to customer sales.

Identify key clauses relating to payment terms, invoicing, penalties, warranties, taxes, duties and commercial risks.

Highlight contractual risks that may affect revenue, cash flow or collections.

Ensure Sales and Finance are aware of relevant contractual obligations.

Support and advise Sales Team in product costing related issues for pricing decision making

3. Sales, Tax & Regulatory Compliance

Maintain a strong understanding of sales-related regulations, SST and tax implications.

Review sales arrangements for potential SST, tax, withholding tax and other regulatory implications.

Ensure appropriate sales and invoicing documentation is maintained.

Monitor regulatory changes that may impact the company's sales activities.

Liaise with Finance, tax advisers or legal counsel where specialist advice is required.

4. International Sales

Support sales transactions involving customers worldwide.

Understand key requirements relating to international sales, customs, duties, taxes and export documentation.

Identify potential commercial, tax or regulatory risks in cross-border transactions.

Oversee sales administration from customer order through invoicing and collection.

Ensure contracts, orders and customer documentation are accurate and properly maintained.

Coordinate with Sales, Finance and Operations to minimise invoicing and collection delays.

Maintain accurate customer, credit and contract records.

Act as the key link between Sales and Finance on credit, collections, invoicing and commercial matters.

Work closely with the Sales Director and Sales personnel on strategic and difficult customer accounts.

Provide regular updates on receivables, overdue accounts, disputes, credit exposure and key commercial risks.

7. Other Responsibilities

Perform any other duties and responsibilities as assigned by Management.

Job Requirements:

Candidate must possess at least a Diploma/Degree in Finance, Accounting, Business, Commercial Management, or related fields.

Relevant experience in credit control, sales administration, accounts receivable or commercial management, preferably in manufacturing.

Strong ability to read and understand commercial/legal contracts.

Good working knowledge of SST, taxation and sales-related regulations.

Understanding of international sales and cross-border transactions is an advantage.

Strong analytical, communication, negotiation and problem-solving skills.

Good command of English and strong attention to detail.

Able to work independently and collaborate effectively with Sales, Finance and senior management.

Position is to be based in Petaling Jaya, Selangor.

For more information on our Group of Companies, please visit us at https://www.taikogroup.net

All applications will be treated with strict confidentiality. Only short-listed candidates will be notified.

Advertising, Marketing & Communications Services 11-50 employees

The Taiko Group is one of Malaysia's most dynamic and versatile privately held business groups. The Group's headquarters is based in Ipoh, Perak, Malaysia with operations spread throughout Asia and Europe. The Taiko name is synonymous with dynamic and sustainable growth, sound financial fundamentals, professional management and a strong commitment to quality and excellence.

Our Clay Business Group is the world’s fastest growing bleaching clay / activated clay producer. Taiko bleaching earth business started at the time when Malaysian palm oil production was around 5 million metric tons per year. Today, we have 7 manufacturing plants in Asia Pacific with capacity of 500,000 metric tons per year.

Our Group's core product is Bleaching Earth, a highly effective adsorbent essential in the refining process for the purification and decolourisation of edible and non-edible oils, fats, tallow, petroleum jelly, paraffin oil and waxes. Today, Taiko Bleaching Earth are used in over 50 countries for the refining of all major vegetable oils and animal fats.

The Taiko Group is one of Malaysia's most dynamic and versatile privately held business groups. The Group's headquarters is based in Ipoh, Perak, Malaysia with operations spread throughout Asia and Europe. The Taiko name is synonymous with dynamic and sustainable growth, sound financial fundamentals, professional management and a strong commitment to quality and excellence.

Our Clay Business Group is the world’s fastest growing bleaching clay / activated clay producer. Taiko bleaching earth business started at the time when Malaysian palm oil production was around 5 million metric tons per year. Today, we have 7 manufacturing plants in Asia Pacific with capacity of 500,000 metric tons per year.

Our Group's core product is Bleaching Earth, a highly effective adsorbent essential in the refining process for the purification and decolourisation of edible and non-edible oils, fats, tallow, petroleum jelly, paraffin oil and waxes. Today, Taiko Bleaching Earth are used in over 50 countries for the refining of all major vegetable oils and animal fats.

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