Commercial Contracts & Operations Specialist

TM Forum Ltd

Kuala Lumpur

On-site

MYR 54,000 - 87,000

Full time

14 days+

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Job summary

TM Forum Ltd is seeking a Commercial Operations & Contracts Coordinator in Kuala Lumpur to streamline contract administration and sales support. You will work with Legal, Finance, Procurement and commercial teams to reduce friction in the sales process and enable revenue growth.

Proficiency with CRM systems and document management is essential. The role involves on-site work in Kuala Lumpur, onboarding of procurement, and contributing to process improvements, reporting and automation in a

Qualifications

  • Experience supporting sales, operations or legal/contracts teams.
  • Experience with contracts, purchase orders, invoices or other commercial docs.
  • Experience coordinating activities across multiple stakeholders.
  • Experience using CRM systems such as Salesforce or equivalent.
  • Strong data management and reporting skills.
  • Ability to work independently with competing priorities.

Responsibilities

  • Support administration, preparation and tracking of commercial contracts across lines of business.
  • Assist with MSA creation and management.
  • Coordinate contract execution activities and follow-up.
  • Liaise with Legal, Finance, Procurement and Commercial teams to support progression.
  • Maintain records in Salesforce, DocuSign CLM and other systems.
  • Produce contract, pipeline and operational reports for decision-making.
  • Support lead management and sales administration tasks.
  • Coordinate stakeholder communications across multiple teams.

Skills

Organisational skills
Stakeholder management
Attention to detail
Analytical thinking
Communication skills

Tools

Salesforce
DocuSign CLM
Microsoft 365
Outlook
Teams
Excel
SharePoint
AI tools (Copilot)

Job description

TM Forum Ltd is seeking a Commercial Operations & Contracts Coordinator in Kuala Lumpur to streamline contract administration and sales support. You will work with Legal, Finance, Procurement and commercial teams to reduce friction in the sales process and enable revenue growth.

Proficiency with CRM systems and document management is essential. The role involves on-site work in Kuala Lumpur, onboarding of procurement, and contributing to process improvements, reporting and automation in a

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