Commercial Associate

IKANO Handel Sdn Bhd; Kuching; On-site; MYR 28,000 - 44,000; Full time

Job summary

IKEA Kuching is seeking a Commercial Associate to welcome customers, offer home furnishing solutions, and promote IKEA products and services.

You will maintain displays, ensure pricing accuracy, assist with cashiering, stock control, and use digital tools to support daily operations. As part of a flexible operating model, you may support other areas such as Customer Relations, Fulfilment, and IKEA Food when needed.

Qualifications

• Passion for customer service and retail.
• Friendly, approachable and confident in interactions with people.
• Interest in home furnishing and creating great customer experiences.

Responsibilities

• Welcome customers and assist with product recommendations.
• Actively promote and sell IKEA products and services.
• Maintain attractive product displays and accurate pricing.
• Support cashiering, stock control and daily operations using digital tools.
• Assist in store merchandising and maintaining store readiness.
• Help customers with online and in-store shopping solutions.

Skills

Customer service

Retail in fast-paced environment

Job description

Do you enjoy helping people, creating great shopping experiences, and working in a fast-paced retail environment? Join us as a Commercial Associate and help customers find solutions that make everyday life at home better.

Work That Fits Your Life

At IKEA, we believe work should fit around what matters most to you.

Build a career that fits your lifestyle, interests, and goals.

Enjoy greater flexibility while gaining valuable retail experience.

Learn new skills, meet great people, and grow with us.

Be part of a team where your contribution makes a real difference.

What You'll Do

As a Commercial Associate, you will welcome and assist customers with product recommendations and home furnishing solutions.

Actively promote and sell IKEA products and services.

Maintain attractive product displays, accurate pricing, and good product availability.

Support store merchandising and visual presentation to keep the store inspiring and easy to shop.

Promote online and in-store shopping solutions that make shopping convenient for customers.

Support cashiering and customer service activities when needed.

Help maintain stock accuracy, store readiness, and safety standards.

Use digital tools and systems to support daily operations.

As part of IKEA Kuching's flexible operating model, you may also support other areas such as Customer Relations, Fulfilment, and IKEA Food based on business needs.

What We're Looking For

Passion for customer service and retail.

Friendly, approachable, and confident in interacting with people.

Interest in home furnishing and creating great customer experiences.

Team player with a positive attitude and willingness to learn.

Able to work in a fast-paced environment and adapt to different tasks.

Unlock job insights

ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.

How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.

IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.

ABOUT INTER IKEA GROUP

The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.

• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.
• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.
• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.

How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.

IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.

ABOUT INTER IKEA GROUP

The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.

• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.
• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.
• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

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