Club Ambassador

PINNACLE ASPECT SDN. BHD.; Kuala Lumpur; On-site; MYR 39,000 - 73,000; Full time

Job summary

PINNACLE ASPECT SDN. BHD. is seeking a Club Ambassador to spearhead external growth by attracting new customers and boosting table bookings.

You will promote the club through personal networks and social channels, pass reservations to FOH, and push bottle service sales with commissions tied to designated menu bottles.

The role requires strong networking, an outgoing, socially intelligent personality, and willingness to work late-night hours in a vibrant nightlife environment.

Qualifications

• Strong networking and interpersonal relation-building skills.
• Outgoing personality with sales/commission drive.
• Well-connected within local nightlife or entertainment scene.
• Able to work late-night club hours.

Responsibilities

• Promote the club to drive foot traffic and bookings.
• Process and hand over reservations to FOH for logging and seating.
• Drive bottle service sales and earn commissions on designated menu bottles.
• Gather guest feedback and report insights to management.

Skills

Networking

Interpersonal skills

Sales drive

Social intelligence

Relationship building

Job description

The Club Ambassador is an external growth and acquisition role. Your main job is to hunt for new customers, promote the club externally, and bring fresh crowds and table bookings into the venue.

Job Responsibilities

Customer Acquisition & Promotion: Actively promote the club through personal networks and social channels to drive foot traffic, bring in new customers, and secure table bookings.

Reservation Handoff: Process and hand over any incoming guest reservations or booking requests directly to the Front of House (FOH) team for database logging and seating arrangements.

Bottle Sales & Commission: Drive table service sales and earn commissions on opened bottles strictly based on the menu price of specific bottles designated by the Outlet Manager.

Feedback & Insights: Gather ground-level feedback from guests regarding music, service, or atmosphere and report back to management to help improve operations.

Requirements

Strong networking, charm, and interpersonal relationship-building skills.

Outgoing personality with high social intelligence and a strong drive for sales/commission.

Well-connected within the local nightlife, social, or entertainment scene is a strong plus.

Comfortable working late-night club hours.