Cloud Operations Leader - Azure & AWS | Hybrid Kuala Lumpur

SmartHire by SEEK; Kuala Lumpur; On-site; MYR 200,000 - 320,000; Full time

Benefits offered by this job

Hybrid flexibility

Global technology community

An attractive remuneration package

Generous leave offering

Employee wellness support

Job summary

Exact Asia Development Centre Sdn Bhd is seeking a Cloud Operations Manager to lead the operational continuity of customer-facing SaaS products across Microsoft Azure and AWS. The role sits in Kuala Lumpur and requires coordinating with global teams to ensure availability and performance for hundreds of thousands of users worldwide.

You will oversee cloud foundations, incident management, and automation initiatives while partnering with the Cloud Architect on strategy and technical direction.

Qualifications

• Experience leading cloud operations teams.
• Strong knowledge of Azure and AWS services.
• Hands-on experience with monitoring and logging platforms.
• Experience collaborating across regions and time zones.
• Ability to translate functional requirements into technical activities.
• Disciplined approach to prioritising operational work.
• Proactive mindset focused on automation and excellence.
• Based in Kuala Lumpur and able to work with local team.

Responsibilities

• Lead cloud operations teams across Infrastructure and Application Operations from Kuala Lumpur.
• Safeguard service continuity for customer-facing SaaS products across Azure and AWS.
• Oversee provisioning of VMs, deployments, and underlying cloud infrastructure.
• Guide application monitoring, performance optimization and configuration management.
• Coordinate incident and problem management with global teams.
• Lead during critical events and escalations with clear communication.
• Shape operational coverage as product complexity grows.
• Collaborate with Cloud Architect on technical direction.
• Drive automation and continuous improvement across platforms.

Skills

Cloud operations leadership

Azure expertise

AWS expertise

Operational tooling

Global collaboration

Technical translation

Structured communication

Improvement mindset

Kuala Lumpur location

Tools

Azure Monitor

Application Insights

AWS CloudWatch

Job description

Exact Asia Development Centre Sdn Bhd is seeking a Cloud Operations Manager to lead the operational continuity of customer-facing SaaS products across Microsoft Azure and AWS. The role sits in Kuala Lumpur and requires coordinating with global teams to ensure availability and performance for hundreds of thousands of users worldwide.

You will oversee cloud foundations, incident management, and automation initiatives while partnering with the Cloud Architect on strategy and technical direction.