Cloud-Native Observability Architect & Telemetry Innovator

Cisco Systems, Inc.; Kuala Lumpur; Hybrid; MYR 350,000 - 520,000; Full time

Job summary

Cisco Systems, Inc. is seeking an Observability Solutions Architect focused on technical literacy. The role requires deep expertise in MELT observability fundamentals, OpenTelemetry, and cloud-native architectures to design and optimize telemetry data, ingestion, and analytics across multi-region deployments.

You will map telemetry to business transactions, work with CI/CD and ITSM ecosystems, and leverage AI/ML for anomaly detection and noise reduction in large-scale systems.

Qualifications

• Strong observability foundation including MELT concepts.
• Hands-on OpenTelemetry across instrumentation, collectors, and context propagation.
• Architectural intuition for large-scale distributed systems.
• Cloud-native and Kubernetes observability expertise.
• Experience with APM internals and runtime instrumentation (Java/ .NET/ Node.js/ Python).
• Design telemetry ingestion, storage, and query pipelines.
• Understand observability data models and analytics patterns.
• Apply AI/ML to baselining, anomaly detection, and noise reduction.
• Familiarity with Kubernetes networking and service mesh observability.
• Exposure to eBPF or kernel telemetry and zero-instrumentation techniques.
• Ability to map telemetry to business transactions and user journeys.
• Security, privacy, and multi-tenant data isolation knowledge.
• Integration experience with CI/CD, incident management, and ITSM.
• Awareness of telemetry cost controls and FinOps alignment.

Skills

Observability fundamentals

OpenTelemetry

Distributed systems

Cloud-native observability

APM internals

Telemetry ingestion pipelines

Data models & analytics

AI/ML in observability

Kubernetes networking

eBPF/kernel telemetry

Telemetry to business mapping

Security & multi-tenant data isolation

CI/CD & ITSM integration

FinOps awareness

Tools

OpenTelemetry

Kubernetes

eBPF

Java

.NET

Node.js

Python

CI/CD

Job description

Cisco Systems, Inc. is seeking an Observability Solutions Architect focused on technical literacy. The role requires deep expertise in MELT observability fundamentals, OpenTelemetry, and cloud-native architectures to design and optimize telemetry data, ingestion, and analytics across multi-region deployments.

You will map telemetry to business transactions, work with CI/CD and ITSM ecosystems, and leverage AI/ML for anomaly detection and noise reduction in large-scale systems.