Cloud Engineer / Cloud Support Engineer | Skill Quotient Group | Kuala Lumpur, Malaysia

Skill Quotient Group; Kuala Lumpur; On-site; MYR 90,000 - 140,000; Full time

Job summary

Skill Quotient Group in Kuala Lumpur, Malaysia is seeking an experienced Cloud Engineer to own cloud operations across AWS, Azure, and GCP. The role focuses on deployment, monitoring, incident response, automation, and collaboration with DevOps and client teams.

On‑site requirements apply for full‑time employment. The candidate should have 3–5 years of hands‑on cloud experience, strong Unix/Linux scripting, and solid SQL database management across major platforms.

Qualifications

• Bachelor’s degree in computer science, information technology, cloud computing, or related field.
• 3–5 years of progressive cloud engineering, support, or infrastructure operations experience.
• Strong hands‑on experience across AWS, Azure and GCP.
• Proficient Unix/Linux shell scripting and SQL database administration.
• Familiar with ITIL incident/change management and strong communication.

Responsibilities

• Deploy, configure, monitor, and maintain enterprise cloud infrastructure across AWS, Azure, and GCP.
• Provide tier-2/3 production support and advanced troubleshooting for cloud apps.
• Execute incident management, problem triage, RCA, and change workflows.
• Administer relational and NoSQL databases (Oracle, MySQL, MSSQL, Couchbase).
• Develop automation scripts using Python, Java, JavaScript, PowerShell or Bash.
• Collaborate with software engineering, DevOps, and client teams in Agile environments.
• Document runbooks, incidents, and system architectures in detail.

Skills

Multi-cloud platforms

Unix/Linux scripting

SQL databases

ITIL processes

English communication

Education

Bachelor’s degree in CS/IT/Cloud

Tools

Docker

Kubernetes

Python

Java

JavaScript

PowerShell

Bash

Job description

Position Summary

Skill Quotient Group is actively seeking an experienced, high-caliber, and technical Cloud Engineer / Cloud Support Engineer with 3 to 5 years of progressive professional experience in multi-cloud architectures, infrastructure support, and production operations to join our client team on a full-time permanent on-site basis in Kuala Lumpur, Malaysia (candidates currently available in Malaysia only). In this critical cloud infrastructure and operational support role, you will be responsible for managing cloud environments, troubleshooting complex application issues, and driving incident and change management workflows across AWS, Azure, and GCP platforms. You will leverage your deep specialist expertise in Unix/Linux shell scripting, SQL database administration, and containerized cloud services to deliver uncompromised system uptime, high performance, and operational excellence. This opportunity offers competitive compensation, executive technical visibility, and exceptional career growth prospects within a premier global IT staffing and technology consulting enterprise.

Detailed Job Description

As a Cloud Engineer / Cloud Support Engineer supporting Skill Quotient Group in Kuala Lumpur, Malaysia, you will take full operational, tactical, and technical ownership of cloud environment monitoring, production support, incident resolution, and change management workflows across enterprise multi-cloud infrastructures. Your day-to-day responsibilities include deploying, configuring, monitoring, and maintaining scalable cloud workloads across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), executing advanced Unix/Linux shell scripting for system automation, log analysis, and operational tasks, managing relational and NoSQL databases utilizing Oracle, MySQL, MSSQL, and Couchbase, troubleshooting complex cloud application anomalies, performance bottlenecks, and infrastructure faults under strict service level agreements, administering comprehensive incident and change management ticketing workflows, authoring automated scripts utilizing Python, Java, JavaScript, PowerShell, or Bash, collaborating closely with cross-functional software engineering, DevOps, and client stakeholder squads in Agile environments, preparing detailed technical documentation of operational runbooks, incident reports, and system architectures, and managing application requirements.

Key Responsibilities

• Deploy, configure, monitor, and maintain enterprise cloud infrastructure across AWS, Azure, and GCP platforms.
• Provide tier-2 and tier-3 production support and advanced troubleshooting for cloud-hosted applications and services.
• Execute incident management, problem triage, root-cause analysis (RCA), and structured change management workflows.
• Administer and optimize relational and NoSQL databases utilizing Oracle, MySQL, MSSQL, and Couchbase.
• Author robust automation scripts and operational utilities utilizing Python, Java, JavaScript, PowerShell, and Bash.
• Execute advanced Unix/Linux shell scripting for server administration, log parsing, and routine task automation.
• Collaborate seamlessly with cross-functional software engineering, DevOps squads, and client stakeholders.
• Maintain comprehensive technical documentation of cloud architectures, deployment runbooks, and incident logs.

Required Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Technology, Cloud Computing, Software Engineering, or a related discipline.
• Minimum of 3 to 5 years of progressive professional experience in cloud engineering, application support, or infrastructure operations.
• Strong, demonstrable hands‑on professional expertise across major cloud computing platforms (AWS, Azure, and GCP).
• Comprehensive working knowledge and practical proficiency in Unix/Linux operating systems and advanced shell scripting.
• Deep practical proficiency in SQL database management and administration across Oracle, MySQL, and MSSQL platforms.
• Solid practical experience in cloud application troubleshooting, production incident management, and ITIL change processes.
• Exceptional analytical, troubleshooting, debugging, and problem‑solving capabilities under high‑pressure outage conditions.
• Excellent written and verbal English communication skills with strong stakeholder coordination and collaboration abilities.
• Mandatory legal work eligibility and physical availability for full‑time on‑site professional operations in Kuala Lumpur, Malaysia.

Nice-to-Have Skills

• Professional cloud certifications such as AWS Certified SysOps Administrator, Microsoft Azure Administrator, or Google Cloud Associate Cloud Engineer.
• Prior professional working experience in top‑tier IT service providers, global managed service companies, or enterprise digital firms.
• Hands‑on familiarity with NoSQL database technologies, specifically Couchbase cluster administration.
• Experience utilizing scripting and programming languages including Python, Java, and JavaScript for systems automation.
• Exposure to containerization platforms (Docker, Kubernetes) and CI/CD deployment pipelines.

Job Details

• Salary/Rate: Market Competitive / Enterprise Cloud Package
• Contract Duration: Permanent / Full-Time On-Site Engagement (Kuala Lumpur, Malaysia)
• Notice Period: Immediate to 30 Days Preferred
• Deadline: Open until filled (Urgent Kuala Lumpur On-Site Cloud Support Opening)