Clinic Front Desk & Patient Care Assistant

Chiropractic First (M'sia) Sdn Bhd; Shah Alam; On-site; MYR 26,000 - 36,000; Full time

Job summary

Chiropractic First (M'sia) Sdn Bhd in Shah Alam is hiring a Clinic Assistant to be the first contact for patients and support daily clinic operations. You will assist with front desk, patient services, and coordinating appointments while learning in a clinical setting.

Ideal for fresh graduates and individuals with a positive attitude, the role requires good English and Bahasa Malaysia, basic computer skills, and a willingness to work weekends and travel if needed.

Qualifications

• Strong basic communication and customer service orientation.

Responsibilities

• Welcome and assist patients to ensure a professional, friendly experience.
• Handle incoming calls and respond to enquiries via WhatsApp and other platforms.
• Provide accurate information on clinic services and treatments to new and existing patients.
• Guide potential patients on available treatment options and clinic offerings.
• Manage patient registration, appointment bookings, and follow-ups.
• Perform billing, payment processing, and cashiering duties.
• Maintain accurate records, including patient files and inventory tracking.
• Assist with general administrative tasks such as filing, data entry, and daily operational support.
• Ensure the clinic environment is clean, organized, and well-presented at all times.
• Follow clinic communication standards, operating procedures, and company policies.
• Work closely with chiropractors and clinic staff to ensure smooth daily operations and quality patient care.
• Assist the doctor in coordinating patient flow and clinic scheduling.
• Contribute to a positive and collaborative team culture.
• On‑the‑job training will be provided.
• Must be willing to perform ad‑hoc tasks to support daily clinic operations as needed.

Job description

Chiropractic First (M'sia) Sdn Bhd in Shah Alam is hiring a Clinic Assistant to be the first contact for patients and support daily clinic operations. You will assist with front desk, patient services, and coordinating appointments while learning in a clinical setting.

Ideal for fresh graduates and individuals with a positive attitude, the role requires good English and Bahasa Malaysia, basic computer skills, and a willingness to work weekends and travel if needed.