Client Technology Production and Risk Services Analyst

RBC; Kuala Lumpur; On-site; MYR 78,000 - 123,000; Full time

Job summary

RBC in Malaysia seeks a disciplined IT operations professional to maintain accurate job control language, monitor production runs, and document turnover issues. The role supports scheduling, report distribution, and the development and enforcement of data center standards.

Based in Putrajaya, the position is full-time with a 40-hour work week in CAPITAL MARKETS and involves maintaining system and console operations, ensuring timely data file generation, and contributing to enterprise application

Qualifications

• Experience in operations and production support.
• Ability to document procedures and control language.
• Familiarity with data center standards and operations.
• Strong collaboration with cross-functional teams.

Responsibilities

• Maintaining up-to-date job control language for each program in a scheduled production run.
• Documenting and tracking all shift turnover issues.
• Contributing to job scheduling and report distribution, and enforcing data center standards.
• Monitoring the library to ensure proper generation of data files for production runs.

Skills

Computer Operations

Customer Service

Enterprise Application Delivery

Group Problem Solving

Information Technology (IT) Infra

Interpersonal Relationships

Standard Operating Procedure (SOP)

System and Console Operations

System Applications

Systems Software

Job description

Job Description

• Ensuring that up-to-date job control language is maintained and documented for each program that is part of a scheduled production run.
• Ensuring the documentation and tracking of all shift turnover issues.
• Contributing to job scheduling and report distribution, as well as data center standards development and enforcement.
• Monitoring the library to insure that the proper generation of data files are available for production runs and tracks resolution.

Job Skills

• Computer Operations
• Customer Service
• Enterprise Application Delivery
• Group Problem Solving
• Information Technology (IT) Infrastructure
• Interpersonal Relationships
• Standard Operating Procedure (SOP)
• System and Console Operations
• System Applications
• Systems Software

Additional Job Details

Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City: Putrajaya

Country: Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: CAPITAL MARKETS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-03-13

Application Deadline: 2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.