Client Servicing & Account Executive

EUNIKI; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

EUNIKI is seeking an experienced agency professional to act as a primary contact for client accounts, translating briefs into actionable plans and coordinating cross-functional teams to deliver campaigns.

You will develop marketing proposals, pitch decks, and client-facing presentations, while ensuring deadlines and quality standards are met. English and Bahasa Malaysia proficiency is essential, and willingness to travel for client meetings is preferred.

Qualifications

• Minimum 2 years of relevant working experience in advertising, digital marketing, creative, media or integrated marketing agency.

Responsibilities

• Serve as the key point of contact for assigned client accounts and maintain strong professional relationships.

Skills

Client servicing

Account management

Campaign coordination

Presentation skills

Relationship building

English & BM language

Tools

PowerPoint

Google Workspace

Canva

Job description

Serve as the key point of contact for assigned client accounts and maintain strong professional relationships.

Understand client objectives, campaign requirements, expectations and deliverables.

Translate client briefs into clear internal action plans, timelines and responsibilities.

Develop professional marketing proposals, campaign strategies, pitch decks and business recommendations tailored to client objectives.

Prepare compelling PowerPoint presentations covering marketing strategies, creative concepts, campaign mechanics, timelines and budget breakdowns.

Coordinate with Creative, Content, KOL, Commerce and Performance Marketing teams to ensure smooth campaign execution.

Monitor project progress, follow up on deliverables and ensure deadlines are consistently met.

Prepare meeting agendas, minutes, campaign reports, performance updates and client presentations.

Coordinate quotations, proposals, campaign documentation and client approvals.

Confidently present campaign ideas, proposals and recommendations during client meetings.

Manage client feedback and communicate revisions accurately to internal teams.

Identify potential project issues early, recommend solutions and escape when necessary.

Maintain proper project records, approval trails and campaign documentation.

Support account renewals, identify additional business opportunities and strengthen long-term client relationships.

Attend client meetings, presentations, campaign activations and on-site activities when required.

Ensure campaign deliverables meet agreed quality standards and client expectations.

Job Requirements

Minimum 2 years of relevant working experience in an advertising, digital marketing, creative, media or integrated marketing agency is mandatory.

Candidates without agency experience will not be considered.

Proven experience in client servicing, account management, campaign coordination and proposal development within an agency environment.

Strong understanding of social media marketing, digital campaigns, content production, influencer marketing and integrated marketing solutions.

Excellent Microsoft PowerPoint skills are essential, with the ability to independently develop professional, visually appealing and persuasive presentations.

Proven ability to prepare marketing proposals, campaign strategies, pitch decks and client-facing presentations.

Strong presentation, storytelling and proposal-writing skills.

Proficient in Microsoft Office, Google Workspace and Canva.

Excellent communication skills in English and Bahasa Malaysia. Mandarin is an advantage.

Must possess a valid driving licence and own transport for client meetings and work-related activities.

Outgoing, sociable and genuinely enjoys meeting, talking to and building relationships with people.

Confident in pitching ideas, presenting proposals and engaging with clients and stakeholders.

Strong interpersonal skills, attention to detail, time management and organisational abilities.

Able to manage multiple client accounts, projects and deadlines simultaneously.

Independent, proactive, resourceful and solution-oriented, with a strong sense of accountability.

What We're Looking For

We're looking for an experienced agency professional who is confident, outgoing, commercially minded and passionate about building client relationships.

You must understand how an agency operates, from receiving client briefs and developing proposals to coordinating internal teams, managing deadlines and delivering successful campaigns.

You should be capable of independently developing marketing proposals, creating impressive PowerPoint presentations and confidently pitching ideas to clients.

We value individuals who take ownership, anticipate challenges, propose solutions and make things happen rather than simply passing messages between clients and internal teams.

If you thrive in an agency environment, love meeting people and enjoy transforming marketing ideas into successful campaigns, we'd love to hear from you.