Client Relations & Growth Analyst

AIA Malaysia; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is seeking a professional to manage client relationships effectively. Responsibilities include building professional relationships, providing recommendations based on data analysis, and collaborating with internal teams to enhance customer experiences. The ideal candidate should possess a business degree, relevant client-facing experience, and strong analytical and presentation skills. This role offers opportunities for proactive engagement and performance-driven results.

Qualifications

• Possess a degree with business or equivalent.
• Relevant working experience in commercial, client-facing role.
• Possess strong presentation, planning, organization and analytical skills.

Responsibilities

• Build and maintain professional relationships with clients.
• Provide consultative recommendations based on analysis.
• Collaborate with internal stakeholders to optimize customer experience.

Skills

Presentation skills

Planning skills

Analytical skills

Team player

Customer complaint handling

Education

Degree in business or equivalent

Job description

A leading insurance company in Kuala Lumpur is seeking a professional to manage client relationships effectively. Responsibilities include building professional relationships, providing recommendations based on data analysis, and collaborating with internal teams to enhance customer experiences. The ideal candidate should possess a business degree, relevant client-facing experience, and strong analytical and presentation skills. This role offers opportunities for proactive engagement and performance-driven results.