Client Operations Officer, Transfer Agency PERES (12 months contract) M/F

CACEIS; Putrajaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading asset servicing provider in Putrajaya is seeking a Client Operations Officer for a 12-month contract. The successful candidate will ensure accurate execution of daily financial processes related to private capital services. Responsibilities include responding to inquiries, providing training, and maintaining comprehensive documentation to enhance operational excellence. The role requires strong communication skills and the ability to collaborate effectively within teams to meet service benchmarks. This is a unique opportunity to contribute to a dynamic financial environment.

Qualifications

• Proven experience in financial operations is essential.
• Strong attention to detail in processing transactions.
• Ability to manage multiple tasks within tight deadlines.

Responsibilities

• Execute daily operational processes for capital calls and subscriptions.
• Respond to queries and maintain relationships with teams.
• Review policies and procedures to ensure compliance.

Skills

Accurate execution of financial processes

Responsive and effective communication

Quality assurance and validation

Training and mentoring

Team collaboration

Job description

Client Operations Officer, Transfer Agency PERES (12 months contract) M/F

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9.00AM to 6.00PM

What will you do?

Production

• Accurate and timely execution of agreed day to day processes supporting the capital call / subscription, distribution/redemption, transfer, and conversion functions across a range of Private Capital Services structures
• Ensure tolerance checks are complete and any outstanding items are investigated and cleared
• Perform quality checks or second level validation on output from the team
• Conduct training to Intern
• Perform additional ad-hoc task allocated by Supervisor/Manager

Queries

• Respond to all queries and incoming emails in a timely and effective manner
• Develop and maintain good working relationships with other teams within CACEIS Investor Services
• Support the success of the larger team and ensure ongoing productivity by providing back-up relief for staff who are absent or on leave

Policy and Procedure Review

• Ensure activities and controls are documented in comprehensive procedures and support the governance and control of the team through the application of professional awareness risk mindset
• Ensure all documents are carefully reviewed capturing all instructions & information accurately
• Ensure all deadlines are met with defined benchmark