Client Operations Officer, MDS Pricing, Master Data Services M/F

Crédit Agricole; Putrajaya; On-site; MYR 67,000 - 112,000; Full time

Job summary

CACEIS Malaysia, located in IOI City, Putrajaya, seeks a dedicated professional to perform daily portfolio securities valuation for funds administered, covering pricing, FX, rates, and related controls. The role supports global clients with rotating shift hours and requires cross-functional collaboration across teams.

The successful candidate will manage daily statistics, maintain relationships with management, and ensure timely, accurate responses to inquiries, including escalation when

Qualifications

• Strong numerical and analytical abilities.
• Attention to detail and accuracy in data handling.
• Ability to work in a global, cross-functional environment.

Responsibilities

• Delivery of portfolio securities valuation for funds administered, including Security Pricing, FX & Interest Rates, Stale Price Analysis, Customer Support, EUCs Update.
• Accountable for Global Servicing from operating location (shifts and work on bank/legal holidays and weekends when required).
• Maintain statistics up to date (including daily team checklist).
• Maintain organizational relationship with Management line.
• Ensure effective resolution of enquiries.
• Escalation of issues & problems.
• Ensure effective resolution of enquiries.

Job description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Reporting to the Manager, MDS Pricing team, you will be responsible for the timely and accurate completion of security pricing valuation.

You will be supporting Global business with 8 working hours a day. Shift hours would be on rotational basis and starts between 7:00am MYT to 12:00pm MYT.

What will you do?

• Responsible for the day-to-day deliverables: Delivery of portfolio securities valuation for fund administered including Security Pricing, FX & Interest Rates, Stale Price Analysis, Customer Support, EUCs Update
• Accountable for Global Servicing from operating location (includes shifts and work on bank / legal holidays and weekend when required)
• Maintain statistics up to date (including daily team checklist update)
• Maintain organizational relationship with Management line
• Ensure effective resolution of enquiries
• Escalation of issues & problems
• Ensure effective resolution of enquiries

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