Client Operations Officer, Master Data Services, Static Data M/F

CACEIS-Gruppe; Putrajaya; On-site; MYR 70,000 - 120,000; Full time

Job summary

CACEIS Malaysia, located in IOI City, Putrajaya, seeks a Client Operations Officer for Master Data Services and Static Data. You will maintain accurate static data across MDC and GP, supporting global client servicing from Malaysia.

The role requires Banking operations experience (3–5 years) and familiarity with data platforms MDC/GP. Bachelor-level education is expected, with MS Office proficiency and data quality focus as core strengths.

Qualifications

• Banking operations experience with basic static data knowledge.
• Knowledge of MDC and GP platforms is advantageous.
• Proficiency in MS Office and data handling processes.

Responsibilities

• Control and validate static data across MDC and GP.
• Update and maintain static data accurately in processing systems.
• Ensure timely handling of data changes and inquiries.
• Support Global servicing from Putrajaya with shift coverage as required.
• Promote data quality through coaching and process improvements.
• Coordinate cross-training to improve efficiency and reduce risk.

Skills

Master Data

Static Data

Data quality

Banking operations

MS Office

Education

Bachelor Degree

BSc Degree

Tools

MDC

GP

MS Office

Job description

Client Operations Officer, Master Data Services, Static Data M/F

Business type

Types of Jobs - Asset Management

Job title

Client Operations Officer, Master Data Services, Static Data M/F

Contract type

Permanent Contract

No

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Reporting to the Manager, Static Data team, you will be responsible for the timely and accurate update and maintenance of all static data in MDC and GP. Setups would include creation and/or amendment of static data in all the processing systems.

You will be supporting Global business with 8 working hours a day.

Shift hours would be between 8:00am-5:00pm

What will you do?

• Control and validate market data coming from data providers (Bloomberg, Reuters, etc.)
• Analyze and execute the corporate action event (dividend, spin off, shares split, etc.)
• Ensure internal and external enquiries are managed on time and with high quality standard
• Accountable for Global Servicing from operating location (includes shifts and work on bank / legal holidays and weekend when required)
• Promote quality of deliverables by motivating, coaching and developing team members
• Ensure cross training and rotation of duties occurs on a regular basis to increase operational efficiency and reduce operational risk
• Periodic review of process to refresh understanding of requirements and review for compliance

#LI-NA1

Geographical area

Asia, Malaysia

City

Bachelor Degree / BSc Degree or equivalent

• Banking experience in operations with basic static data knowledge.

Level of minimal experience

3-5 years

Experience

• Knowledge in Bloomberg or other service providers will be an added advantage.
• Familiar with core platforms: MDC and all the GP.
• Competent in MS office.

Languages

General information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)

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