Client Manager

TIME dotCom Berhad; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Wellness spending account

Employee assistance program

LinkedIn Learning access & upskilling

Job summary

TIME dotCom Berhad is seeking a dynamic sales evangelist to be the first point of contact for clients, driving revenue while ensuring top-tier customer satisfaction. You will promote TIME products, hunt opportunities, and work closely with product teams to tailor telecom solutions for enterprise clients.

The role requires strong communication, negotiation and presentation skills, with the ability to manage multiple accounts and deliver market insights to inform product innovation.

Qualifications

• Strong communicator, problem-solver, negotiator and influencer.
• High level of self-discipline and persistence.
• Experience managing mobile/wholesale/enterprise accounts preferred.
• Excellent negotiation and presentations skills.
• Proven ability to juggle multiple accounts and attention to detail.

Responsibilities

• Hunt and gather sales opportunities and convert them into success stories.
• Provide insights and assist customers in planning and/or designing telecommunications infrastructure.
• Build strong relationships and foster cross-functional collaboration with Product team to customize solutions.
• Identify needs and demand trends, and develop market intelligence for product/service innovation.

Skills

Strong communicator

Problem-solver

Negotiator

Influencer

Self-discipline

Persistence

Experience managing mobile/wholesale/​

Presentations skills

Job description

You will be part of the Sales team – a critical business function (no pressure!) – and an evangelist of TIME’s products and services. As the first point of contact, you are the bridge between our existing and potential clients and us. Your drive, wit and charm will help you deliver the goods and maximize revenue, while maintaining the highest level of customer satisfaction. The demand-generation skills you’ve picked up from past experiences will contribute to your success in this role.

• Positively represent and promote TIME, and our products and services.
• Hunt and gather sales opportunities, and convert them into success stories.
• Provide insights and assist your customers in planning and/or designing their telecommunications infrastructure.
• Build strong relationships and foster cross-functional collaborations (e.g. work closely with Product team to customize solutions for your customers).
• Identify needs and demand trends, and develop market intelligence to aid product and service innovation.

To be considered, you’ll need:

• Strong communicator, problem-solver, negotiator and influencer.
• High level of self-discipline and persistence.
• Preferably in the telecommunications industry.
• Experience managing mobile/wholesale/enterprise accounts
• Excellent negotiation, presentations skills
• Proven ability to juggle multiple accounts and detailed orientated

Our Commitment to You

At Time, we believe great work deserves great support. Here’s what you can look forward to when you join us:

• Comprehensive medical coveragefor you and your immediate family, including outpatient care, hospitalisation, dental and optical benefits.
• Wellness supportwith an annual spending account for health-related needs, alternative treatments, or even paid-up premiums for personal insurance.
• Employee assistanceduring life’s big moments, from celebrations to times of bereavement.
• Learning & growth opportunitiesthrough dedicated time for learning, access to LinkedIn Learning and rewards for upskilling.
• Cash rewards for recognised certifications and full reimbursement for up to two approved professional memberships each year.

*Only shortlisted candidates will benotified.

TIME dotCom, based in Shah Alam, is a telecommunications provider specializing in connectivity, data center, cloud, and managed services. We offer Malaysia's fastest 100% pure fiber broadband, supported by our nationwide Cross Peninsular Cable System, with investments in international submarine cable systems for global reach. We provide secure, carrier-neutral data centers and serve as a gateway for international businesses to Southeast Asia.

TIME dotCom is driven by a two-decade commitment to connecting Malaysians and the world, offering innovative solutions and maintaining transparency. Our mission is to be the best-in-class telecommunications provider in Malaysia and beyond.

TIME dotCom, based in Shah Alam, is a telecommunications provider specializing in connectivity, data center, cloud, and managed services. We offer Malaysia's fastest 100% pure fiber broadband, supported by our nationwide Cross Peninsular Cable System, with investments in international submarine cable systems for global reach. We provide secure, carrier-neutral data centers and serve as a gateway for international businesses to Southeast Asia.

TIME dotCom is driven by a two-decade commitment to connecting Malaysians and the world, offering innovative solutions and maintaining transparency. Our mission is to be the best-in-class telecommunications provider in Malaysia and beyond.