Client Advisor

IWC Schaffhausen; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Benefits offered by this job

Training in luxury watchmaking

Opportunities to meet experts

Diverse team environment

Job summary

IWC Schaffhausen in Kuala Lumpur, Malaysia is looking for a dedicated professional to enhance client relationships and ensure outstanding service delivery. You'll be part of a dynamic team and have opportunities to deepen your knowledge of luxury watchmaking.

This role requires 3-5 years of client-management experience and exceptional communication skills. You'll be the brand ambassador, sharing your expertise while creating memorable experiences for clients.

Qualifications

• 3-5 years of experience in building effective client relationships.
• Exceptional communication and sales skills.
• Ability to thrive under pressure and work well in a team.

Responsibilities

• Achieve targets while adhering to Maison’s directives.
• Participate actively and ensure smooth daily operations.
• Build long-term relationships with clients.

Skills

Client-management knowledge

Communication skills

Sales skills

Job description

How Will You Make an Impact?

• Achieve targets together as a team while adhering to Maison’s directives
• Active participation in your role and ensuring smooth operations daily
• Build long‑term relationship with clients by creating exceptional and unexpected client experience
• Be the Brand Ambassador of IWC Schaffhausen by sharing your know‑how techniques and knowledge widely

How Will You Experience Success with Us?

• Strong client‑management knowledge with 3‑5 years of experience in building effective relationships between you and clients
• Exceptional communication and sales skills, thriving under pressure and able to work well with the team
• Positive mindset and inspiring attitude

How Do We Keep You Smiling?

• A great opportunity to be part of a passionate and diverse team that goes the extra mile to uphold outstanding service for our beloved clients
• IWC Schaffhausen allows you to explore your curiosity and deepen your knowledge of Luxury Watchmaking whilst providing trainings to increase your confidence and professionalism
• An opportunity to visit IWC Schaffhausen to meet and learn with the experts

Your Journey With Us

• Firstly, you will meet the Talent Sourcing to get to know YOU and give you a preview of the team dynamics and company culture
• If shortlisted, you will be meeting with the Retail Manager and HRBP to dive deeper and assess your fit to this role. She will also share potential growth opportunities should you be successful in this position